TELECOMMUNICATIONS SPECIALIST (CYBER)

Defense Information Systems Agency; Fort Meade (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Defense Information Systems Agency (DISA) at Fort Meade seeks a senior telecommunications specialist to join the 24/7 watch desk, providing continuous situational awareness of the multi-domain DoDIN integration architecture.

You will coordinate with NOC teams, global providers, and the Regional Service Support Desk to manage incidents, apply network changes, and resolve outages, ensuring mission-critical operations remain secure.

Qualifications

• Undergraduate/Graduate study in electrical or electronic engineering, CS, mathematics, physics, or related fields.
• Alternative education in Communications/electronics or data processing training may substitute for general experience.
• Experience evaluating, analyzing, developing, or managing communications systems and technologies.

Responsibilities

• Serve as the primary telecommunications specialist on the 24/7 watch desk and maintain continuous situational awareness of the multi-domain integration architecture.
• Coordinate with NOC teams, global service providers, and the Regional Service Support Desk to manage incident tickets, deploy changes, and resolve outages.
• Maintain situational awareness of the DoDIN and analyze network alerts to identify and elevate potential incidents for timely resolution.
• Work with various operating systems, satellite systems and network devices to address dynamic issues like congestion and encryption in the DoDIN.
• Use network management tools to apply change management discipline and document RNOSC-P networked systems.

Skills

Situational awareness

Network architecture

Incident coordination

DoDIN knowledge

Security hygiene

Education

Undergraduate/Graduate study in engineering, CS, or related fields

Alternative education in communications/electronics or data processing

Experience in communications systems and IT concepts

Tools

Network management tools

Job description

Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA OPC/PACIFIC OPERATIONS DIVISION.

Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA OPC/PACIFIC OPERATIONS DIVISION.

Duties

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• Serve as the primary telecommunications specialist on the 24/7 watch desk, maintaining continuous situational awareness of the multi-domain integration architecture.
• Coordinate with specialized resident NOC teams, global service providers, and the Regional Service Support Desk to manage incident tickets, deploy network changes, and resolve complex outages.
• Maintain comprehensive situational awareness of the DoDIN, analyzing network alerts and notifications from various sources to identify and elevate potential network incidents and ensure timely resolution.
• Works with multiple operating systems, satellite systems and network devices in dealing with dynamic issues such as network traffic congestion, packet loss, and encryption/decryption of information as it moves throughout the DoDIN.
• Utilize sophisticated network management tools and event management systems to apply the change management discipline and formally document and control the physical characteristics of the RNOSC-P networked systems.

Requirements

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• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
• This is a mission essential position.
• This position requires incumbent to work an alternate shift schedule.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Individual Occupational Requirements

To qualify for this position, you must possess Undergraduate and Graduate Education: Major Study-electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled.

or

I possess other education in Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis.

or

I have work experience or quality level unpaid work experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology.

AND

Qualifying Experience

To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Providing support and situational awareness of multi-domain integration architecture; Performing as a technical subject matter expertise on all aspects of the DISN integration architecture, repair and restoration of the Information Technology (IT) architecture, coordinating network trouble calls; and Assess and report on operational and critical information messages.

Education

There is no substitution of education for the qualifying experienceat the GG-13 grade level.

Additional information

• This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
• If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
• This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
• This is a TLMS position.
• A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
• Telework availability will be based upon the mission requirements and supervisory determination
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• Salary plus Cost of Living Allowance (COLA) is authorized. This rate is subject to change without notice.
• Recruitment, relocation, or retention incentives MAY be authorized.
• This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
• This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
• Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
• Shift work required.
• The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. See this policy here.
• Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
• For more information on the Cyber Excepted Service Personnel System, click here.
• For more information on veterans' preference, click here.
• For more information regarding qualifications requirements, click here.
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
• If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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