SUPERVISORY IT SPECIALIST (CUSTSPT).

Naval Education and Training Command; Newport (RI); On-site; USD 90,000 - 120,000; Full time

Job summary

Naval Education and Training Command seeks an IT professional to implement and sustain information technology capabilities across the curriculum, student services, and training delivery domains. You will oversee IT programs to ensure policy and performance compliance and coordinate NMCI, TRANET, and ECR support to maintain operational capability.

You will analyze IT acquisitions, hardware/software configurations, and IT support contracts; prepare reports for the N6 Director and senior leadership

Qualifications

• Developing comprehensive information technology solutions within large-scale enterprise environments.
• Managing enterprise network services and lifecycle requirements for technology-based learning environments.
• Administering enterprise knowledge management systems and enforcing information security policies.
• Evaluating information technology acquisitions and emerging technologies to recommend cost-effective products and services.

Responsibilities

• Assist in implementing and sustaining IT capabilities across the domain to enable information flow, sharing, and management supporting curriculum development, student services, and training delivery.
• Provide operational oversight of IT programs and projects to ensure compliance with policies, timelines, and performance objectives.
• Coordinate NMCI, TRANET, and Electronic Classroom support activities, troubleshoot service issues, and work with providers to maintain operational capability.
• Support research, development, design, implementation, and maintenance of command websites, portals, and digital services.
• Provide analysis and recommendations related to IT acquisitions, hardware/software configurations, NMCI tasking, shared services, and IT support contracts.
• Prepare reports, briefings, and decision papers for the N6 Director and senior leadership on IT posture and program status.
• Provide supervision and technical direction of assigned personnel and provide functional guidance to DoD and contractor IT personnel.

Skills

Attention to detail

Customer service

Oral communication

Problem solving

Job description

Duties

• You will assist in implementing and sustaining IT capabilities across the domain to enable the efficient flow, sharing, and management of information supporting curriculum development, student services, and training delivery.
• You will provide operational oversight of IT programs and projects to ensure compliance with policies, timelines, and performance objectives.
• You will coordinate NMCI, TRANET, and Electronic Classroom (ECR) support activities, including troubleshooting service issues, resolving system efficiencies, and working with service providers to restore and maintain operational capability.
• You will support research, development, design, implementation, and maintenance of command websites, portals, and digital services.
• You will provide analysis and recommendations related to IT acquisitions, hardware/software configurations, NMCI tasking, shared services, and IT support contracts.
• You will prepare reports, briefings, and decision papers for the N6 Director and senior leadership on IT posture, risks, resource requirements, and program status.
• You will provide supervision and technical direction of assigned personnel and provide functional guidance to additional government and contractor IT personnel supporting the CSS domain.

Requirements

Conditions of employment

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This is a Cyberspace Workforce position, work role code 411, proficiency level intermediate, the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
• Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Developing comprehensive information technology solutions within large-scale enterprise environments to meet organizational goals; 2) Managing enterprise network services and lifecycle requirements for technology-based learning environments to ensure full operational capability; 3) Administering enterprise knowledge management systems and enforces information security policies to protect sensitive data and promote collaboration; 4) Evaluating information technology acquisitions and emerging technologies to recommend cost-effective products and services for the organization; and 5) Communicating complex technical information and strategic recommendations to senior leadership and external partner organizations. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving.

Additional qualification information can be found from the following Office of Personnel Management website:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

PPP applicants

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

ICTAP Applicants

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:

Military Spouse Preference applicants

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

Candidates

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.