Supervisory IT Program Manager (PLCYPLN)

US Defense Information Systems Agency; Fort Meade (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

US Defense Information Systems Agency in Fort Meade, MD, is seeking a Senior expert in supervision/management at the CES Expert Work Level. The role is located in the DISA ACQ/PAE MISSION PARTNER ENV (ME931) to support the mission of US Cyber Command.

To qualify, candidates must have at least one year of experience and demonstrate the four basic competencies: attention to detail, customer service, oral communication, and problem solving.

Qualifications

• Attention to Detail: experience reviewing IT-related work and ensuring accuracy, completeness, and consistency with standards.
• Customer Service: developing and maintaining relationships with customers and identifying IT products or services to meet customer needs.
• Oral Communication: briefing senior-level management and IT staff on status and translating complex information for non-technical audiences.
• Problem Solving: identifying alternatives to address highly complex IT-related issues and evaluating sources to generate solutions.
• Qualifying Experience: at GG-15 level, one year of experience with competencies for immediate success in the position.
• For this position, qualifying experience is defined as managing mission partner outreach and relationships; or governance; or synchronizing mission partner efforts to increase operational effectiveness.

Responsibilities

• Experience managing mission partner outreach and relationships.
• Experience managing enterprise-wide governance.
• Experience synchronizing mission partner efforts to increase operational effectiveness.

Skills

Attention to detail

Customer service

Oral communication

Problem solving

Job description

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Supervision/Management Work Category at the Expert Work Level within the CES Occupational Structure. It is located in the DISA ACQ/PAE MISSION PARTNER ENV (ME931). In order to qualify for this position, you must meet the requirements described below.

In addition to meeting the basic requirement, applicants must possess qualifying experience. To qualify based on your experience, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

Basic Requirements:

• Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
• Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
• Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.
• Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

Qualifying Experience:

To qualify at the GG-15 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Experience managing mission partner outreach and relationships; OR managing enterprise-wide governance; OR synchronizing mission partner efforts to increase operational effectiveness.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.