Supervisor, Workplace Operations - St Louis, MO

VetJobs; St. Louis (MO); On-site; USD 58,000 - 85,000; Full time

Job summary

Energizer Holdings, Inc. is looking for a Supervisor, Workplace Operations to oversee the full workplace services operation for about 160 employees. This on-site role at Energizer's Clayton, Missouri headquarters runs Mon-Fri 8-5, ensuring smooth mail, retail, food and beverage, security badge administration, and property coordination.

You'll lead a small team, optimize coverage, manage vendor relationships, and drive continuous improvement through precise reporting and KPI tracking.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 5+ years of experience in workplace services, inventory management, mail services, hospitality, retail, facilities, property coordination, or office services operations.
• Prior Lead, Supervisor, or People Management experience required.
• Proficiency with Microsoft Excel, reporting templates, POS systems, inventory tools, mail tracking tools, work order systems, or similar platforms.
• Independent thinker with a proactive approach.

Responsibilities

• Own daily operating model for mailroom, retail store, food & beverage, hospitality, workplace readiness, security card administration, and property coordination for a 160-person workplace.
• Set daily coverage expectations, assign priorities, monitor service gaps, and ensure backup coverage for absences and events.
• Lead, train, and mentor the Coordinator, Workplace Operations and manage escalation paths.
• Create and review weekly/monthly operational reporting for KPIs, inventory, budget, and service performance.
• Oversee payroll, vendor follow-up, and continuous improvement initiatives.

Skills

Leadership

Operational planning

Analytical skills

Customer service

Excel

POS systems

Inventory tools

Work order systems

Vendor coordination

Proactive mindset

Education

High School/GED

Tools

Shopify

Microsoft Excel

Mail tracking tools

Inventory systems

Work order systems

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

What you’ll love about this job

Onsite at Energizer's Headquarters in Clayton Missouri - Monday - Friday 8-5 schedule.

This is Energizer Holdings, Inc.

Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

Position Summary

The Supervisor, Workplace Operations manages the full workplace services operation supporting approximately 160 employees. The role owns daily service performance, staffing coverage, mailroom service levels, retail store management, food and beverage program management, security card administration oversight, property coordination, facility work order management, inventory controls, reporting, cost management, vendor follow-up, escalation management, and continuous improvement. This role ensures that the site has sufficient coverage across each operational area and that service risks are visible, tracked, and resolved promptly.

Responsibilities

Operations Coverage & Leadership

Own the daily operating model for mailroom, retail store, food and beverage, hospitality, workplace readiness, security card administration, and property coordination for a 160-person workplace.

Set daily coverage expectations, assign priorities, monitor service gaps, and ensure backup coverage is in place for absences, peak periods, events, and urgent requests.

Lead, train, and mentor the Coordinator, Workplace Operations; manage task assignments, standards, accountability, and service escalation paths.

Maintain a clear responsibility model so each operational area has a primary owner, backup support, and escalation process.

Mailroom Management

Manage mailroom operations including incoming/outgoing mail, package handling, courier coordination, chain-of-custody standards, service-level compliance, exception resolution, and mailroom reporting.

Manage mailroom equipment and hardware

Review mailroom volumes, delivery accuracy, delayed items, package exceptions, and recurring issues to identify process improvements and staffing needs.

Execute print and other special jobs.

Perform print jobs, mail merges and other mail room workplace duties.

Retail Store Management

Oversee retail store operations, including merchandising standards, retail inventory availability, POS (Shopify) activity, shrinkage controls, stock rotation, vendor ordering coordination, and sales/activity reporting.

Ensure retail usage, stock-outs, product mix, vendor issues, and employee service feedback to maintain the retail store as a reliable workplace amenity.

Create and place orders for inventory

Develop marketing plan

Create and analyze sales/inventory reporting

Food & Beverage Management

Manage the food, beverage, coffee, pantry, and hospitality supply program, including procurement through inventory management

Place orders and manage procurement processes for food, beverage, and hospitality supplies.

Track and report on all SKUs

Ensure items are stocked at all times and controls are in place to ensure no outage

Security Card Management

Own oversight for security card/badge administration, including issuing and terminating security badges

Ensure security card activity is accurately logged, exceptions are escalated, and access-control processes are followed consistently.

Run and analyze occupancy reports

Ensure data quality is accurate along with process controls to audit for accuracy

Property Coverage & Workplace Readiness

Manage property coverage for workplace readiness, meeting rooms, common areas, storage areas, mailroom, pantry, retail store, equipment & furniture checks, and service issue escalation.

Track and report all property issues through resolution, including maintenance requests, readiness gaps, vendor follow-up, safety/cleanliness observations, and recurring service concerns.

Set up and tear down meeting room including but not limited to furniture and food & beverage

Act as front of house for a guest e.g. Virtual Receptionist

Reporting, KPI Review & Continuous Improvement

Create and review a weekly/monthly operational reporting package covering mailroom, retail store, food and beverage, inventory, stock-outs, reorder activity, security card activity, property issues, workplace readiness, and KPI performance.

Analyze trends, identify coverage gaps, recommend corrective actions, and communicate service performance to leadership.

Track and report budget items including purchase orders, invoices, waste, recurring service, emergency exceptions, etc.

Maintain or support routine reporting for mailroom volumes, package exceptions, inventory availability, stock-outs, retail/POS activity, food and beverage usage, security card activity, workplace readiness, service issues, and open property items.

Escalate gaps that could affect daily coverage for the 160-person population, including low inventory, mail delays, badge/security card issues, retail store issues, meeting room readiness gaps, or property work order risks.

Use consistent checklists, trackers, logs, and report templates so daily execution data can be rolled into weekly/monthly operational reporting.

Process vendor invoices, reconcile invoices accurately, and maintain financial tracking documentation.

Auto req ID

482571BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

What we are looking for

High school diploma or equivalent required; associate or bachelor’s degree preferred.

5+ years of experience in workplace services, inventory management, mail services, hospitality, retail, facilities, property coordination, or office services operations preferred.

Prior Lead, Supervisor, Or People Management Experience Required.

Experience overseeing inventory tracking, operational reporting, security badge/card administration, vendor coordination, workplace readiness, and service escalations preferred.

Strong analytical, customer service, communication, documentation, organization, and problem-solving skills.

Proficiency with Microsoft Excel, reporting templates, POS systems, inventory tools, mail tracking tools, work order systems, or similar platforms preferred.

Independent thinker with a proactive approach

Come join us!

Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.

Total Rewards Package

The salary range for this position is USD $58,300.00/Yr. - USD $85,000.00/Yr.

City

St Louis

State

Missouri

Job_Category

Operations

Job Code

Manufacturing Manufacturing

Affiliate Sponsor

Energizer