Supervisor-WCAA

The Professional Group; Roseville (MI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Employee Assistance Program

Paid holidays

Paid time off

Job summary

The Professional Group seeks a qualified supervisor to oversee daily janitorial operations and administrative duties, ensuring adherence to client specifications and contract requirements. You will lead cleaning staff, conduct inspections, manage inventory, and maintain strong client relations in a fast-paced environment.

Ideal candidates have 2–4 years of supervisory janitorial experience, excellent organizational and communication skills, and the ability to train staff while ensuring safety

Qualifications

• High School Diploma/GED or equivalent; experience may substitute for education.
• 2–4 years of janitorial services experience or equivalent in a supervisory capacity.
• Excellent organizational, customer service and management skills.
• Ability to work in a diverse environment.
• Strong oral and written communication skills.
• Basic computer experience, emails and Word.
• Ability to multi task.
• Must be able to pass a National Background check and drug test.

Responsibilities

• Oversee day-to-day janitorial operations and administrative activities.
• Ensure quality control measures meet customer specifications and contract requirements.
• Conduct inspections, manage inventory and equipment; maintain excellent client relations.
• Direct and evaluate personnel; supervise regular and specialty cleaning operations.
• Ensure paperwork and reports (payroll, inspections) are submitted on time.
• Provide regulatory and safety awareness training; promote company culture and values.
• Maintain daily communication with account cleaners and leads to resolve issues.
• Investigate employee incidents and accidents; ensure customer satisfaction.

Skills

Janitorial supervision

Organizational skills

Customer service

Management skills

Oral and written communication

Multi-tasking

Basic computer skills

Education

High School Diploma/GED

Tools

Basic computer skills

Job description

The Professional Group (TPG) offers competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

• Supervisor oversees day to day janitorial operations and administrative activities. Ensures that quality control
• measures are in place to maintain high levels of service with customer specifications/contract requirements.
• Conducts inspections, controls inventory and maintains equipment. Responsible for excellent client relations.
• Position reports to Manager/District Manager.
• III. POSITION REQUIREMENTS – ESSENTIAL FUNCTIONS
• Manages and directs the operations of assigned cleaning staff. This includes both regular cleaning operations and specialty operations.
• Responsible for the direction, coordination and evaluation of personnel. Carry out supervisory responsibilities in accordance with Company policies
• Ensures that all required paperwork and reports are submitted time and accurately, i.e. payroll and inspections.
• Position may be assigned regular cleaning duties.
• Conducts regulatory and safety awareness training.
• Suggests to management that Corrective disciplinary action and positive reinforcement may be required for account staff.
• Promote and exhibit Company culture and values.
• Maintain daily communication within your account with cleaners and leads to resolve issues or problems.
• Investigate employee incidents and accidents.
• Ensure that customer cleaning specification are being followed and check regularly on customer satisfaction.
• Other duties as assigned by management.

ESSENTIAL EXPERIENCE AND EDUCATION

• High School Diploma/GED. Will consider experience in lieu of educational requirements.
• 2 to 4 years experience in janitorial services or service equivalent in a supervisory capacity
• Excellent Organizational, Customer Service and Management skills
• Ability to work in a diverse environment.
• Strong oral and written communication skills.
• Basic computer experience, emails and Word
• Ability to multi task.
• Must be able to pass a National Background check and drug test

PHYSICAL DEMANDS

• Sustained periods of standing, sitting, walking and kneeling
• Ability to lift up to 30 pounds on a regular basis

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Employer Privacy Policy

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

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