Supervisor, Warehousing

UPS Supply Chain Solutions; Shepherdsville (KY); On-site; USD 70,000 - 100,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking a Warehouse Operations Manager to lead projects and manage a warehouse team. You will ensure service, safety, productivity, and quality, while optimizing labor costs and planning for a workforce of up to 25 employees, including coaching and daily direction.

The ideal candidate will communicate effectively with customers, address concerns, resolve issues, and adapt to changing operational demands to meet objectives.

Qualifications

• At least 3 years of warehouse operations management experience, including direct leadership of frontline employees in warehouse, distribution, or logistics settings.
• Ability to manage labor costs, staffing, and operational metrics.
• Strong communication, customer service, and problem-solving skills.

Responsibilities

• Leads projects and processes of moderate complexity and may lead small teams, prioritizing tasks across the team.
• Manages warehouse operations, ensuring service, safety, productivity, and quality goals are achieved.
• Oversees labor costs and workforce planning, directing up to 25 employees with coaching and performance management.
• Communicates with customers, addresses concerns, resolves issues, and maintains strong relationships.

Skills

Warehouse operations management

Frontline leadership

Customer communication

Education

Bachelor’s degree

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary:

This position leads projects and processes of moderate complexity and may lead small teams. Prioritizes tasks within the team, collaborates with cross-functional partners, and coordinates operational activities to meet business objectives. Provides guidance and support to team members with less experience and serves as a resource for colleagues.

This position is responsible for independently managing warehouse operations, ensuring service, safety, productivity, and quality goals are achieved. Manages labor costs and workforce planning while optimizing operational efficiency. Oversees a workforce of up to 25 employees, including coaching, development, performance management, and daily work direction.

The ideal candidate is comfortable communicating directly with customers, addressing concerns, resolving issues, and maintaining strong customer relationships. Flexibility and adaptability are essential to meet changing customer needs and operational demands.

This role requires the ability to solve complex operational challenges using subject matter expertise. The incumbent leverages knowledge and experience to influence outcomes, support decision-making, and improve operational performance. The position directly impacts customer, operational, project, and service objectives, with work aligned to team and department goals.

Required Qualifications:

• At least 3 years of warehouse operations management experience, including direct leadership of frontline employees in warehouse, distribution, or logistics settings.

Preferred Qualifications:

• Bachelor’s degree
• Strong communication, customer service, and problem-solving skills.
• Ability to manage labor costs, staffing, and operational metrics.
• Proven ability to work independently and adapt to changing business needs.

Other Criteria:

• Job Grade: 201
• Shift / Typical Working Hours: 2:00 PM - 2:00 AM. Additional details will be discussed during the interview process.
• Apply by 11/4/26

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.