Supervisor, Warehouse Operations

Lucasmuseum; Vernon (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Inclusive work environment

Diversity programs

Job summary

Lucasmuseum in California is seeking a Supervisor, Warehouse Operations to lead inbound and outbound distribution activities. You will oversee daily warehouse operations, ensuring efficient processing and accurate routing of merchandise.

The successful candidate will have at least 2 years of experience in logistics, preferably in a supervisory role. Key responsibilities include managing workflow, training staff, and ensuring compliance with safety standards in a fast-paced environment.

Commitment to diversity and creating a welcoming workplace is essential.

Qualifications

• 2+ years of warehouse, distribution, or operations experience.
• Valid driver’s license and a clean driving record required.
• Experience in high-volume fulfillment or logistics environment preferred.

Responsibilities

• Oversee daily inbound and outbound warehouse operations.
• Monitor operational performance metrics.
• Train and support warehouse associates.

Skills

Leadership skills

Inventory management

Problem-solving

Communication skills

Organizational skills

Tools

Warehouse Management Systems (WMS)

Job description

Supervisor, Warehouse Operations

Reporting to the Assistant Manager, Warehouse, the Supervisor, Warehouse Operations leads inbound and outbound distribution activities to ensure merchandise is received, processed, and routed accurately, efficiently, and in alignment with operational timelines. This role is responsible for overseeing inbound workflow, supervising warehouse associates, and supporting inventory accuracy and productivity standards within a fast‑paced distribution environment.

Responsibilities

• Oversee daily inbound and outbound warehouse operations including receiving, put‑away, replenishment, order fulfillment, packing, shipping, and inventory processing to ensure timely and accurate movement of merchandise.
• Coordinate dock operations, carrier appointments, shipment scheduling, and workflow prioritization to maintain operational efficiency and minimize delays.
• Ensure all inventory and shipment transactions are accurately processed within warehouse management systems (WMS), RF scanning systems, and related operational platforms.
• Monitor operational performance metrics including productivity, order accuracy, receiving accuracy, throughput, dock utilization, fulfillment speed, and inventory integrity to drive performance and continuous improvement.
• Investigate and resolve shipping discrepancies, receiving issues, inventory variances, damaged merchandise, transportation delays, and operational bottlenecks in a timely and solutions‑oriented manner.
• Safely operate company vehicles and transport merchandise between warehouse, retail, and off‑site locations, including planning delivery routes, communicating updates, and maintaining required vehicle inspections and documentation.
• Direct warehouse associates to meet operational priorities, volume demands, and service levels while maintaining productivity.
• Train, coach, and support warehouse associates and temporary staff through ongoing leadership, onboarding, and operational guidance to promote accountability and consistent execution.
• Partner cross‑functionally with Inventory Control, Transportation, Customer Service, and other distribution teams to resolve operational challenges and support business objectives.
• Support and enforce compliance with company policies, operational procedures, safety standards, and regulatory requirements while promoting a culture of accountability and safe work practices.
• Identify opportunities to improve workflow efficiency, labor utilization, operational execution, and overall warehouse performance through process improvements and best practices.
• Maintain a clean, organized, and safety‑focused warehouse environment by reinforcing housekeeping standards, proper equipment use, and adherence to safety protocols.
• Communicate operational priorities, performance expectations, and workflow updates clearly across shifts and teams to maintain alignment and execution consistency.

Qualifications

• 2+ years of warehouse, distribution, or operations experience.
• Previous leadership or supervisory experience preferred but not required.
• Knowledge of receiving processes, inventory management, warehouse systems, and dock operations.
• Valid driver’s license and a clean driving record required.
• Working knowledge of safe driving practices and transportation compliance requirements.
• Strong organizational, problem‑solving, and decision‑making skills.
• Effective leadership and communication skills with the ability to motivate and develop teams.
• Ability to prioritize multiple operational demands and meet productivity and service expectations.
• Experience in a high‑volume fulfillment, retail distribution, or logistics environment preferred.
• Familiarity with warehouse management systems (WMS) and inventory tracking tools preferred.
• Knowledge of EHS, OSHA, and warehouse safety practices, including incident prevention, safe equipment use, and compliance with workplace safety standards preferred.
• Commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB) and creating welcoming experiences for all guests and team members.
• Passion for supporting efficient retail operations that align with the Museum’s mission, brand, and values.

Work Environment

• This role is performed primarily in a public‑facing museum retail environment with frequent interaction with visitors, staff, vendors, and other museum departments.
• The retail space may be active and fast‑paced, particularly during weekends, holidays, exhibitions, programs, and special events.
• May require early mornings, evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods of time during scheduled shifts.
• Ability to lift, carry, unpack, and restock merchandise up to 30 pounds, including shipment boxes, inventory, retail fixtures, displays, point‑of‑sale equipment, and other store supplies.
• Ability to bend, reach, climb step stools as needed, and perform repetitive motions associated with POS operation, packaging, tagging, and merchandising.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

EQUAL OPPORTUNITY EMPLOYER

The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. Applications from traditionally underrepresented communities are encouraged.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.