Supervisor Utilities Operations

Eli Lilly and Company; Indianapolis (IN); On-site; Full time

Job summary

A leading healthcare company in Indianapolis seeks a Supervisor Utility Operations to manage utility services and ensure compliance. The role involves supervising operations, building a team, and maintaining safety standards. This position supports the Lilly Medicine Foundry project, requiring collaboration and leadership to achieve operational excellence.

Benefits

401(k) Plan

Pension

Vacation Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Flexible Spending Accounts

Life Insurance

Employee Assistance Program

Fitness Benefits

Qualifications

• Responsible for managing utility operations and ensuring compliance.
• Supervises operators and maintains safety and quality standards.
• Builds and develops a team with a strong culture.

Responsibilities

• Ensure utility operations maintain compliance with regulatory requirements.
• Set objectives and development plans for operators.
• Build a strong Safety and Quality culture.

Skills

Leadership

Communication

Organizational Skills

Technical Aptitude

Education

High School Diploma or equivalent

Bachelor’s or Associate's Degree in science, engineering, or technical field

Tools

Desktop Software

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly recently announced a $4.5 billion investment to create the Lilly Medicine Foundry, a new center for advanced manufacturing and drug development. The first-ever facility of its kind, combining research and manufacturing in a single location, the Medicine Foundry will allow Lilly to further develop innovative solutions to optimize manufacturing processes and increase capacity for clinical trial medicines, while also reducing costs and environmental impact.

The Supervisor Utility Operations is directly responsible for managing the utility operations for their respective area and shift. The Supervisor Utility Operations is responsible for ensuring that the generation and distribution of the utility services is provided without interruption of service to support the needs of the facility. The Supervisor Utility Operations for Plant Utilities will be responsible for gray, clean, and plant utilities, and the Supervisor Utility Operations for Environmental Control Utilities (ECU) will be responsible for tank farm operations, air emissions systems, and solvent recovery systems.

The Supervisor is the management representative on shift. The role is responsible for the supervision of operators involved in the direct execution of utility operations (per SOPs and operational execution instructions) to safely and compliantly support the manufacturing of high-quality medicine. The Supervisor Utility Operations provides leadership and ensures that appropriate staffing is in place. The role will ensure equipment is maintained in a state of compliance and processes in a validated state for their respective area and shift.

In the project delivery phase and startup phase of the project (startup expected 2025 to 2027), leadership roles will be fluid and dynamic as we endeavor to support the project delivery, build a new organization, develop and implement the necessary systems and business processes required to support GMP operations, and build the site culture. This will require significant collaboration, creativity and resilience as the site grows to a full scale GMP manufacturing through start up.

Responsibilities:

Daily Operations/Business Management:

• Build and promote a strong Safety and Quality culture. Maintain a safe working environment and conduct operations activities in a manner that protects safety, environment and quality.
• Ensure utility operations maintain compliance with all regulatory requirements at all times.
• Ensure utility areas appropriately support the execution of the production plan for the site.
• Ensure consistency of operations on designated shift through active engagement on the floor.
• Ensure audit action items assigned to operations are completed in a timely manner.
• Set objectives and development plans for operators. Respond to employee relations issues with operators on shift and escalate to management where necessary.
• Manage events as required, ensuring appropriate communication within the team and with external teams. Provide input to investigations.
• Build and develop a team, creating clear common purpose and promoting good team spirit.
• Ensure that operators are appropriately trained, and that operating procedures and training material are available and current.
• Communicate appropriately with operators regarding site objectives and team business.
• Ensure the team is adequately resourced to meet the business objectives appropriately managing overtime as necessary.

Specifically, during the startup phase of the Lilly Medicine Foundry site (2025 to 2027) leadership will be expected to be collaborative, inclusive, and support the broader team to:

• Build the organization with the necessary capability, capacity and culture to operate this facility to the highest standards of operational excellence.
• Develop and implement the systems and processes needed to run the site, leveraging existing Lilly knowledge and practices where necessary, but also incorporating external experiences and learning.
• Ensure regulatory compliance and operational excellence by supporting lean principles in their respective area.
• Support the project team as they deliver the facility to the site team, by providing feedback and support.

Basic Requirements:

• High School Diploma or equivalent
• Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Preferences:

• Bachelor’s or Associate's Degree in science, engineering, or technical field
• Previous experience in facility/area start-up environments
• Previous experience in utility operations or directly supporting a pharmaceutical manufacturing operation.
• Demonstrated leadership experience
• Skills in providing/receiving feedback and creating employee development plans
• Basic computer skills (desktop software) are required.
• Solid understanding of FDA guidelines and cGMP requirements.
• Excellent interpersonal, written and oral communication skills
• Strong organizational skills and ability to handle and prioritize multiple requests.
• Strong technical aptitude and ability to train and mentor others.
• Knowledge of lean manufacturing principles
• Ability to work with a team, make independent decisions, and influence diverse groups.
• Ability to instill teamwork within the shift and demonstrate key interpersonal skills.
• Ability to communicate verbally and in writing to various audiences, particularly one-on-one coaching and feedback with direct reports.

Additional Information:

• Ability to work 12-hour day shifts
• Ability to work overtime as required.

Other Information:

• Initial location at Lilly Technology Center, Indianapolis.
• Permanent location at the new Lilly Medicines Foundry in Lebanon, Indiana.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$39.66 - $72.72

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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