Supervisor Urgent Care

CHS Children's Hospital and Health System, Inc.; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Children’s Wisconsin seeks a Nurse Supervisor to oversee the Children’s Urgent Care locations, ensuring timely, high-quality care and effective day-to-day operations. You will manage staffing, scheduling, QA, attendance, and staff development in collaboration with program leadership.

Required: Bachelor’s in nursing, Wisconsin RN license, BLS, and 12+ months supervisory experience; willing to work evenings and weekends; strong pediatric care knowledge and communication skills.

Qualifications

• Bachelor's Degree in nursing required.
• Minimum 12 months of supervisory experience preferred; leadership role preferred.
• A license to practice professional nursing in Wisconsin.
• BLS Healthcare Provider certification required.
• Ability to work flexible hours (evenings and weekends).
• Comprehensive knowledge of pediatric growth and development and child/family responses to illness and hospitalization.
• Three years of pediatric nursing experience preferred.
• Excellent communication and interpersonal skills.
• Strong analytical skills to prioritize work and develop care plans.
• Ability to stand/walk 80% of the assigned work period.

Responsibilities

• Supervise all Children’s Urgent Care staff in day-to-day operations.
• Manage CUC staffing plans and schedules; ensure quality assurance and attendance.
• Coaching and development of staff; collaborate with staff and department managers to meet goals.
• Work with the CUC Manager and Medical Director to align operations and patient care.

Skills

Supervisory experience

Pediatric nursing knowledge

Communication skills

Flexibility

Analytical skills

Education

Bachelor's Degree in Nursing

RN license in Wisconsin

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Job Summary

Works collaboratively with the other Children's Urgent Care (CUC) Supervisor to supervise all Children's Urgent Care staff in the day-to-day operations of all Children's Urgent Care locations to ensure patients receive quality services in a timely manner. Has responsibility for CUC Staffing plans, Schedules, Quality Assurance, PPL, Attendance, Coaching and Development of staff. Work collaboratively with staff, peers, and department managers to achieve goals set forth by CUC Manager and Medical Director.

• Bachelor's Degree in nursing required.
• Minimum12 months of supervisory experience preferred, prior experience in a leadership role preferred.
• A license to practice professional nursing in the State of Wisconsin.
• Ability to work flexible hours (evenings and weekends) to meet patient care needs.
• Comprehensive knowledge of the principles of pediatric growth and development and child/family responses to fear, illness, injury and hospitalization.
• Specific skills, experience or accreditation in pediatric clinics preferred. This knowledge is usually acquired through a minimum of three years experience in pediatric nursing.
• Excellent communication and interpersonal skills necessary to effectively deal with intra and interdepartmental problems and communicate with other staff, physicians, health team members, visitors and consumers.
• Requires good analytical skills necessary to prioritize work, problem solve and develop systems to improve accuracy and efficiency, assess complex patient conditions effectively and to develop comprehensive plans of care.
• Synthesizes multiple sources of information to assist in the resolution of human responses to complex problems.
• An understanding of CHW health care delivery system and the impact of other health care delivery systems on the patient and family.
• The ability to represent the organization and serve consumers in a professional manner and promote a positive image of the organization and its services.
• Must be able to walk, stand for long periods, over 80 percent, of the assigned work period.
• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required.
• License RN-Registered Nurse (30) - State of Wisconsin required.

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License RN-Registered Nurse (30) - State of Wisconsin Dedicated solely to the health and well-being of children We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.