Supervisor Shop (Diesel)

LRS; New Whiteland (IN); On-site; USD 70,000 - 80,000; Full time

Job summary

LRS in Indiana is seeking a Shop Supervisor to oversee maintenance operations in a single facility. You will coordinate the Service Office, manage work orders, monitor the fuel island, and act as the primary contact between shop staff and operational departments.

The role requires a high school diploma and at least 7 years in automotive service, with strong knowledge of safety, customer service, and fleet-management concepts; leadership and training responsibilities are involved.

Qualifications

• Requires a high school diploma or equivalent.
• Minimum 7 years’ experience in automotive service or related field.
• Strong knowledge of service office operations and vehicle/equipment workflows.
• Experience coordinating staff and training is a plus.

Responsibilities

• Supports the Shop Manager with assigned activities and may train shop personnel.
• May assist with reporting or documentation as directed by the manager.
• Coordinates service office operations and workflow of vehicles and equipment; acts as contact for department needs.
• Manages service inquiries, gathers information, and routes requests to appropriate staff.
• Processes work orders in the computer system and assigns tasks to shop personnel.
• Oversees fuel island operations, including deliveries, tickets, inventory, dispensers and tank status.
• Coordinates daily bulk fuel card usage with departments.
• Performs other duties as assigned.

Skills

Automotive Service

Customer Service

Safety

Judgment & Decision Making

Interpersonal Relationships

Computer Skills

Communication

Time Management

Education

High School Diploma

Tools

Fleet management software

Microsoft Office

Job description

LRS is the industry leader in providing innovative and environmentally responsible waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve. We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.

Live Safety

• Serve With Passion
• Innovate Relentlessly
• Engage With Integrity
• Build Community
• Be Accountable

Reports To

Shop Manager

Essential Job Duties

• Supports the Shop Manager with any and all assigned activities; acts as a leader and may help train individuals in the shop and/or make performance or disciplinary recommendations to the manager
• May support reporting or other documentation assigned by the manager
• Coordinates the Service Office operations and workflow of vehicles and equipment in and out of the repair facility. Serves as the contact person for departments with vehicle or equipment needs including repair status inquiries and towing needs.
• Coordinates shop workflow. Collects detailed information from operation departments regarding service inquiries or requests, problems, or maintenance requests
• Processes work orders into the computer system and assigns to appropriate shop floor personnel.
• Opens and monitors the fuel island operation to include fuel deliveries, test tank tickets, inventory levels, dispenser operations, and fuel tank status.
• Coordinates the daily use of bulk fuel cards with user departments.
• Performs other duties as assigned.

Scope Of Responsibility

The Shop Supervisor provides day-to-day oversight of maintenance operations within a single shop or facility, ensuring efficient workflow, accurate documentation, and timely service of vehicles and equipment. This role supports the Shop Manager by coordinating service office activities, assigning work orders, monitoring fuel island operations, and serving as a primary point of contact between shop staff and operational departments. The Shop Supervisor may provide functional leadership, training support, and performance feedback to shop personnel, with decisions directly impacting shop productivity, equipment availability, safety compliance, and service quality.

Knowledge And Skill Requirements

• Automotive Service – Knowledge of technical and administrative operations of a vehicle and equipment Service Office to include general automotive and equipment knowledge, maintenance programs and related technologies.
• Customer Service — Considerable knowledge of principles and processes for providing customer service.
• Safety – Thorough knowledge of occupational hazards, safety precautions, and safety regulations related to service island operations to include basic fire suppression and spill containment materials and equipment.
• Judgment and Decision Making – Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one.
• Interpersonal Relationships – Develops and maintains cooperative and professional relationships with employees, managers, and representatives from other departments and organizations.
• Computer Skills – Utilizes a personal computer with word processing, spreadsheet, fleet management and related software to effectively complete a variety of tasks with reasonable speed and accuracy.
• Communication – Ability to communicate ideas effectively, including the deciphering customer vehicle needs and accurately scripting onto a work order; ability to listen and understand directions, information and ideas presented verbally and in writing. Ability to handle a variety of customer service issues with tact and diplomacy.
• Time Management – Plans and organizes daily work routine. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Implements work activities in accordance with priorities and estimated schedules.

Education & Experience

• Requires a high school diploma
• Minimum 7 years’ experience in automotive service or a related field, or an equivalent combination of education and experience.

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to stand, walk and bend.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
• Sporadic local travel among facilities may be required.
• Requires the ability to exert light physical effort in sedentary to light work.
• Some lifting, carrying, pushing and/or pulling of objects and materials of light weight 10-20 pounds.
• Tasks may involve extended periods of time at keyboard or workstation.

Travel Required

This job description is designed to provide a general overview of the responsibilities and qualifications required for the position. It is not intended to be an exhaustive list of all duties or qualifications.

Salary: $70,000 – $80,000.