Supervisor / Server - Lennox Hotel Miami Beach

Yurbban Hospitality Group; Miami Beach (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health and retirement benefits

Paid time off

Birthday off

Employee discounts on stays

Team-building activities

Job summary

Yurbban Hospitality Group is hiring a Restaurant Supervisor/Server for Lennox Hotel Miami Beach. You will supervise daily restaurant operations, lead the front-of-house team, and participate actively in service to ensure exceptional guest experiences.

The role requires 2–3 years in restaurant service and at least 1 year in supervision, with fluent English and Spanish. On-site, full-time position with comprehensive benefits and opportunities for growth within a fast-expanding hospitality group.

Qualifications

• Minimum of 2–3 years in restaurant serving, upscale or luxury setting.
• At least 1 year in supervisory or lead role preferred.
• Knowledge of food and beverage service and hospitality standards.
• Strong leadership, communication and organizational skills.
• Ability to balance supervision with active service.
• Passion for hospitality and guest satisfaction.
• Experience with POS, payments, cash handling, and closing procedures.
• Ability to multitask in a fast-paced environment.
• Knowledge of wines, cocktails, spirits, and food pairings is a plus.
• Fluent English; Spanish proficiency required; other languages a plus.

Responsibilities

• Supervise daily restaurant operations, ensuring smooth, efficient service and guest experiences.
• Lead and motivate front-of-house team including servers and bussers.
• Perform server duties: take orders, serve, process payments, provide guest service.
• Coordinate opening and closing procedures and uphold standards.
• Assign tasks, monitor performance, ensure staffing coverage.
• Oversee reservations, seating, flow, and kitchen/FOH communication.
• Address guest inquiries and resolve issues professionally.
• Train staff on service standards, menu knowledge, and upselling.
• Conduct pre-shift briefings with priorities and events.
• Maintain cleanliness, hygiene, and safety; monitor inventory and equipment.
• Ensure compliance with food safety and responsible alcohol service.
• Oversee POS transactions, billing accuracy, and daily closings.
• Support management with reports, handovers, and continuous improvement.
• Assist with breakfast, lunch, dinner, events, and special functions.
• Lead by example and foster a positive, collaborative environment.

Skills

Restaurant operations

Leadership

Communication

Problem-solving

Multitasking

Guest service

English fluent

Spanish proficiency

Flexible shifts

Attention to detail

Education

Florida food handler training

Responsible alcohol service certification

Tools

POS systems

Cash handling

Payment processing

Closing procedures

Job description

About Yurbban Hospitality Group

At Yurbban, we don't just offer accommodation, we create moments worth remembering. We are a hospitality group with soul, where service, sustainability, authenticity, and teamwork go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.

Our Essence

WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.

Why Join Us

Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.

We're looking for a Restaurant Supervisor / Server for Lennox Hotel Miami Beach!

Responsibilities

• Supervise daily restaurant operations, ensuring smooth, efficient service and consistently exceptional guest experiences.
• Lead, support, and motivate the front-of-house team, including servers, bussers, and other F&B team members.
• Actively perform server duties, including taking orders, serving food and beverages, processing payments, and providing personalized guest service.
• Coordinate opening and closing procedures, ensuring operational standards and company policies are followed.
• Assign daily responsibilities, monitor team performance, and ensure appropriate staffing coverage throughout service.
• Oversee reservations, table assignments, service flow, and communication between the kitchen, bar, and front-of-house teams.
• Handle guest inquiries, special requests, and complaints professionally, ensuring prompt and effective resolutions.
• Train and coach team members on service standards, menu knowledge, upselling techniques, and restaurant procedures.
• Conduct pre-shift briefings to communicate daily priorities, special events, and operational updates.
• Maintain high standards of cleanliness, food presentation, hygiene, and workplace safety.
• Monitor inventory, supplies, and equipment, reporting shortages or maintenance needs to management.
• Ensure compliance with food safety regulations, responsible alcohol service requirements, and company procedures.
• Oversee POS transactions, cash handling, billing accuracy, and daily closing procedures.
• Support restaurant management with operational reports, shift handovers, and continuous service improvements.
• Assist with breakfast, lunch, dinner, private events, and special functions according to operational needs.
• Lead by example, stepping in during busy periods and creating a positive, collaborative working environment.

Requirements

• Minimum of 2–3 years of restaurant serving experience, preferably in an upscale restaurant, boutique hotel, or luxury hospitality environment.
• At least 1 year of supervisory, lead server, or team leadership experience is highly preferred.
• Strong knowledge of food and beverage service, restaurant operations, and hospitality standards.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to balance supervisory responsibilities with active participation in restaurant service.
• Genuine passion for hospitality, guest satisfaction, and delivering memorable dining experiences.
• Previous experience with POS systems, payment processing, cash handling, and restaurant closing procedures.
• Ability to multitask, prioritize responsibilities, and remain calm in a fast-paced environment.
• Knowledge of wines, cocktails, spirits, and food pairings is an advantage.
• Current Florida food handler training and responsible alcohol service certification, or willingness to complete the required training upon hire.
• Fluent English required; Spanish proficiency is also required, with intermediate Spanish as a minimum. Additional languages are a plus.
• Strong attention to detail, a proactive attitude, reliability, and a collaborative mindset.
• Flexibility to work different shifts, including mornings, evenings, weekends, holidays, and special events.
• Ability to stand and walk for extended periods and safely perform the physical duties of the position, with or without reasonable accommodation.
• Commitment to Yurbban Hospitality Group's service standards, safety procedures, and professional appearance guidelines.

Work Location: 100% on-site position at Lennox Hotel Miami Beach, Florida.

Employment Type: Full-time, long-term position.

Compensation: $18 per hour, plus applicable tips.

FLSA Classification: Hourly, non-exempt, tipped position, with benefits according to the company handbook.

What We Offer

• Competitive compensation according to the position and experience.
• Career growth opportunities within a fast-expanding international hospitality group.
• Continuous training and development through Yurbban Academy.
• A workplace where professionalism, teamwork, and a great atmosphere go hand in hand.
• Quarterly afterworks and team-building activities.
• Paid time off, paid holidays, and your birthday off.
• Discounts on national and international stays for you, your family, and friends.
• Discounts on wellness and gyms.
• Health and retirement benefits according to company policy.

If you're passionate about hospitality, enjoy leading by example, and believe that great service starts with a great team, we'd love to meet you!

Join Yurbban Hospitality Group and help us create moments worth remembering!