Supervisor - Security Specialist

ServiceSource; St. Louis (MO); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health coverage

Disability insurance

Life insurance

403(b) retirement plan

Flexible spending accounts

Employee assistance program

Wellness program

Tuition assistance

Paid time off

Job summary

ServiceSource in St. Louis, MO seeks a Security Supervisor to lead SCIF duties, manage SCI shipments and coordinate security operations. The role requires a TS/SCI clearance with polygraph eligibility, plus a background check and 3 years of warehouse/supply experience.

Strong customer service, communication, and ability to follow directions are essential. High school diploma is required; duties include crisis support and supervision of security staff.

Qualifications

• Must have 3 years of warehouse and supply operations experience.
• High school diploma is required or equivalent.
• Will be subject to a U.S. Government background check/investigation.
• Must hold or be able to obtain and maintain a Top Secret/SCI clearance with possible Polygraph.

Responsibilities

• Lead SCIF duties and be the POC for SCI classified shipments.
• Provide guidance on shipment of classified material per NGA site guidance.
• Enforce NGA policy changes and alert officials in emergencies.
• Coordinate office moves within secure areas and secure transport.
• Supervise security personnel and participate in staffing decisions.

Skills

Customer service

Follow directions

Reading/comprehension

Presentation of information

Verbal communication

Written communication

Typing

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Primary Duties

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

These duties and responsibilities will be rated on the Annual Performance Review.

• This position will act as the Lead over the Sensitive Compartmented Information Facility (SCIF) Representatives. Will serve as the POC regarding SCI classified shipments through the DOD courier system; provide guidance and assistance to all organizations regarding shipment of classified material in accordance with the guidance provided by the National Geospatial Intelligence Agency (NGA) Site Security office.
• Individual will be responsible for security alarms; SCIF access; briefings for special visits or functions and participate in crisis support as necessary.
• Enforce and monitor any/all policy changes that may be provided by NGA. Alert and inform proper officials in cases of emergency, such as fire or presence of unauthorized persons.
• Coordinate office moves taking place within secure areas; and provide locks to secure trucks transporting classified material to and from the NGA facility or other agencies.
• Be a single focal point for security related activities responsible for SCIF duties, Visitor Ctrl, Registry, etc. Supervisor of Security Specialist I, II, III and Visitor Control personnel. Participate in scheduling work, hiring, firing, discipline, advancement, and promotion of assigned personnel.

Additional Duties And Responsibilities

• Circulate among visitors, patrons, or employees to preserve order and protect security.
• Escort or drive motor vehicle to transport individuals to specified locations.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Answer telephone calls to take messages, answer questions, and provide appropriate information.
• Warn persons of rule infractions or violations.
• Performs related duties and responsibilities as assigned/requested.

Qualifications: Education, Experience and Certification(s)

• Must have 3 years of warehouse and supply operations experience.
• High school diploma is required or equivalent.
• Must successfully pass all pre‑employment background screening requirements to include pre‑employment drug screening.
• Will be subject to a U.S. Government background check/investigation.
• Must hold or be able to obtain and maintain a Top Secret/SCI clearance with possible Polygraph.

Knowledge, Skills And Abilities

• Customer service oriented and be able to work efficiently in a fast‑paced environment. Work well independently and as a contributing member of a team High level of integrity and personal accountability.
• Ability to follow directions
• Ability to read and comprehend simple instructions, short correspondences, and memos, labels and numbers
• Ability to effectively present information in one‑on‑one and small group situation to customers, clients, and other employees of the organization.
• Excellent customer service skills, verbal and written skills and ability to accept and follow directions.
• Basic typing skills; Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to multi‑task, organize, prioritize and meet deadlines on a daily basis.

Safety & Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons‑served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

• Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
• Adhere to all corporate and local safety plans, policies, practices and standards.
• Be aware of and follow all safety rules of your work site.
• Report any unsafe conditions or accidents to your supervisor.
• Practice standard precautions (formerly universal precautions) always.
• Participate in mandatory or available safety training.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time‑off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.