Security Specialist I

ServiceSource; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Coverage

Disability Insurance

Retirement Plan

Employee Assistance Program

Tuition Assistance

Paid Time Off

Job summary

ServiceSource in St. Louis, Missouri, is looking for an entry-level Security Specialist I to control access and ensure compliance with security protocols. Responsibilities include managing visitor control, operating security systems, and monitoring uncleared personnel. Candidates must have a high school diploma and at least one year of related experience, as well as the ability to obtain a Top Secret/SCI security clearance. The role is critical for maintaining safety and access security at the facility.

Qualifications

• 1 year security or related experience required.
• Ability to obtain a Top Secret/SCI government security clearance with polygraph is required.

Responsibilities

• Perform access control, verifying clearances through C-CURE/SMS.
• Monitor and escort uncleared personnel to ensure compliance with security protocols.
• Conduct badge inventory and report missing badges.

Skills

Communication Skills

Detail-oriented

Time-management Skills

Proficient Typing Skills

Microsoft Office Proficiency

Education

High School Diploma or Equivalent

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary

The Security Specialist I is an entry‑level position made up of three components: Visitor Control Center, Conference Center, and Escorting. The position is responsible for controlling access to several areas of the facilities and ensuring guests and employees know and follow site protocol and procedures. The incumbent is expected to enforce site rules while maintaining excellent customer service to the client, visitors, and all site employees.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Visitor Control: Perform tasks for verifying clearances and authorizing personnel via the C‑CURE/SMS computer system or by contact with the badging office, issue temporary badges, and assist in expediting personnel entering and exiting the facility via access control points.
• Conference Center: Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set‑up work requests and monitor facility for cleanliness and initiate work requests for non‑functioning items.
• Escort: Ensure the uncleared personnel to whom they are assigned are always monitored, have no exposure to classified data, have been briefed on prohibited items, and comply with security regulations. Check security badges to verify security clearances. May be assigned as an attendant at an access entry point to ensure only personnel with the proper clearances enter and exit assigned area.

Additional Responsibilities

• Must be able to access and operate Security Management System (SMS/C‑Cure), and Sensitive but Unclassified (SBU) Computer, and printer/scanner.
• Adhere to contract mandated dress code and provide excellent customer service to all persons at the site.
• Pass annual internal certification exam.
• Conduct daily badge inventory and report missing badges. Generate missing badge reports.
• Screen and brief visitor on NGA prohibited items, COVID attestation, and ensure they sign forms.
• Contact appropriate personnel to resolve issues.
• Perform general administrative tasks such as recording time on time sheets, leave requests, etc. Answer telephone calls to take messages, answer questions and provide appropriate information.
• Practice good safety habits and is familiar with NGA and ServiceSource safety policy.
• Open and close alarmed facility using Arming Device and Combination Lock.
• Check security badges to verify the security clearance and whether an escort is required for entry.
• Maintain familiarity with NGA Disaster Safety and Emergency Plans.
• Accompany uncleared visitors while on NGA Campus.
• Sign visitors in/out of SCIF. Brief visitors on security visit rules/policy.
• As an escort, provide visitors with Safety information prior to work.
• Meet visitors at designated location and escort them to authorized area, ensuring they have no access to classified information, and they are always monitored.
• Perform other related duties as assigned.

Qualifications: Education, Experience and Certification(s)

• A high school diploma or state certified equivalent required.
• 1‑year security or related experience required.
• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.

Knowledge, Skills and Abilities

• Must be able to work with people internally and externally at all levels of an organization.
• Proficient typing skills.
• If not proficiency in Microsoft Office skills, ability to become proficient in Microsoft Office and the ability to become familiar with corporate specific programs and software.
• Excellent oral/verbal communication skills.
• Detail‑oriented and able to carry out work with the highest levels of accuracy.
• Must possess and demonstrate excellent time‑management skills.
• Candidate must be flexible and adaptable as they may be rotated based on contract need.

Supervision Received

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear, answer phones, keyboarding, open and close wall dividers, arm and disarm alarms and open and close building combination locks. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre‑tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time‑off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.