Supervisor - Security Specialist

ServiceSource Inc; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Tuition Assistance

Job summary

ServiceSource is seeking a security-focused professional to lead SCIF Representatives and manage the shipment of classified material through the DOD courier system. This role requires adherence to NGA Site Security guidance and strong crisis management skills.

You will oversee alarms, SCIF access, and visitor control, while supervising security staff and coordinating emergency response as needed. A Top Secret/SCI clearance is required or obtainable.

Qualifications

• Minimum 3 years of warehouse and supply operations experience.
• Strong customer service orientation and ability to work efficiently in a fast-paced environment.
• Excellent verbal and written communication skills.
• Basic typing skills; working knowledge of Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Lead SCIF Representatives and act as the primary contact for SCI classified shipments through the DOD courier system.
• Provide guidance and assistance to organizations regarding shipment of classified material per NGA Site Security.
• Manage security alarms; oversee SCIF access; brief special visits or functions; and participate in crisis support as necessary.
• Supervise Security Specialist I, II, III and Visitor Control personnel; schedule work, hire, fire, discipline, and oversee advancement.

Skills

Customer service orientation

Verbal communication

Written communication

Reading directions

Typing

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Responsibilities

Lead over the Sensitive Compartmented Information Facility (SCIF) Representatives and act as the primary point of contact for SCI classified shipments through the DOD courier system. Provide guidance and assistance to all organizations regarding shipment of classified material in accordance with guidance from the National Geospatial Intelligence Agency (NGA) Site Security office. Manage security alarms; oversee SCIF access; brief special visits or functions; and participate in crisis support as necessary. Enforce and monitor policy changes from NGA, alert officials in emergency situations such as fire or unauthorized presence, coordinate office moves within secure areas, and secure trucks transporting classified material. Serve as a focal point for security-related activities, including visitor control, registry, and associated duties. Supervise Security Specialist I, II, III and Visitor Control personnel, schedule work, hire, fire, discipline, and oversee advancement and promotion of assigned staff.

Additional Duties and Responsibilities

Maintain order and protect security by circulating among visitors, patrons, or employees; escort or drive motor vehicles to transport individuals to specified locations; operate detecting devices to screen individuals; answer telephone calls, take messages, and provide appropriate information; warn persons of rule infractions or violations; and perform related duties as assigned or requested.

Qualifications

• Minimum 3 years of warehouse and supply operations experience.
• High school diploma or equivalent.
• Successful completion of all pre‑employment background screening requirements, including drug screening and a U.S. Government background check.
• Must hold or be able to obtain and maintain a Top Secret/SCI clearance with possible polygraph.
• Strong customer service orientation and ability to work efficiently in a fast‑paced environment.
• Excellent verbal and written communication skills.
• Basic typing skills; working knowledge of Microsoft Office (Word, Excel, Outlook).
• Able to follow directions, read and comprehend simple instructions, short correspondences, memos, labels and numbers, and effectively present information in one‑on‑one and small group situations.
• High level of integrity and personal accountability; ability to multi‑task, organize, prioritize, and meet daily deadlines.

Safety & Health

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, volunteers and visitors. All employees are required to adhere to local, state and federal safety and environmental codes, corporate safety plans, policies and standards, report unsafe conditions or accidents to supervisors, practice standard precautions, participate in mandatory or available safety training, and follow all workplace safety rules.

Physical Demands

Employees will regularly stand, reach with hands and arms, talk or hear; occasionally walk or sit; and may occasionally lift or move products and supplies up to 50 pounds. Vision requirements include close vision, distance vision, depth perception and the ability to adjust focus.

Work Environment

The work environment is usually quiet with a noise level that is typically quiet. The environment is representative of the duties performed.

What We Offer

Benefits for eligible employees include comprehensive health coverage (Medical, Dental, Vision), 100% company‑paid Disability, Life and Accidental Death & Dismemberment insurance, a 403(b) retirement plan with up‑to‑3% match, Flexible Spending and Health Savings Accounts, Employee Assistance Program, Wellness Program, Tuition Assistance, and generous paid time‑off that increases with tenure.

Equal Employment Opportunity

ServiceSource is an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. ServiceSource is an E‑Verify employer, a drug‑free workplace, and requires pre‑employment background checks for all positions.

Pay Transparency

The contractor will not discharge or discriminate against employees or applicants because they inquired about or disclosed their own pay or the pay of another employee or applicant. However, employees who have legitimate access to compensation information may disclose it only in response to a formal complaint, investigation, proceeding, hearing, or action, or consistent with the contractor’s legal duty to furnish information.

Organization Overview

ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. It serves more than 35,000 individuals with disabilities annually through employment, training, habilitation, housing, and other support services. Strategic partnerships with local businesses, nonprofits and government entities help create sustainable opportunities and greater independence for individuals with disabilities.