Supervisor Reverse Logistics

Garmin Ltd.; Olathe (KS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Garmin Benefits

Job summary

Garmin Ltd. is seeking a Supervisor, Reverse Logistics at its U.S. headquarters in the Greater Kansas City area. The role directs processes, personnel and resources to optimize turnaround and customer satisfaction.

The candidate will lead teams, monitor performance, enforce 5S, train staff, and collaborate with HR to recruit, while analyzing operations for continuous improvement and cost efficiency.

Qualifications

• Bachelor's degree in business/operations or related field, OR an Associate's degree with equivalent experience.
• Supervisory experience or proven ability to lead, train, mentor others.
• Proficiency with Microsoft Word, Access and Excel.
• Strong verbal, written, interpersonal and analytical skills.
• Team-oriented, positive attitude, able to work with others.
• Flexible and able to work in a fast-paced environment with multiple tasks.

Responsibilities

• Lead and coordinate reverse logistics operations across shifts and teams.
• Monitor production, attendance, quality, and department performance.
• Ensure 5S standards are maintained and procedures are followed.
• Train and document training for associates; ensure compliance.
• Develop staffing plans and estimate production times.
• Analyze processes and recommend improvements to management.
• Provide reports on turnaround, production, and cost metrics.
• Assist recruiting with interviewing and hiring decisions.
• Ensure safety in assigned areas and supervise after-hours coverage.
• Coach and counsel associates; conduct performance evaluations.

Skills

Leadership

Analytical skills

Communication

Teamwork

Multitasking

Education

Bachelor's degree in Business Administration

Associates degree + equivalent experience

Tools

Microsoft Word

Microsoft Access

Microsoft Excel

Job description

Overview

We are seeking a Supervisor, Reverse Logistics at Garmin's U.S. headquarters in the Greater Kansas City area. In this role you will direct and coordinate processes, personnel and supplies to optimize performance and quality to maintain desired turnaround and customer satisfaction.

Essential Functions

• Team with other Supervisors in Reverse Logistics area and associates to ensure smooth operation throughout the process and across shift lines by flexing associates to maximize production
• Monitor associate production, attendance, quality and all other aspects of the department or assigned area of the department
• Ensure that assigned area remains in compliance with 5S standards
• Ensure that assigned areas have documented procedures, procedures are correct and followed by associatesfor all processes
• Ensure that associates working in assigned area are trained, training is documented and followed by associates
• Ensure that all processes within assigned area have minimum performance expectations
• Estimate production times and determine optimum staffing to meet departmental goals and standards
• Continually analyze and evaluate processes in assigned area, making recommendations on process improvements to departmental manager to improve service to our customers and provide better value for Garmin
• Provide reports to management on turnaround, production, profit and loss, etc
• Determine overtime requirements as necessary to meet departmental goals and standards
• Ensure that assigned area has proper supervision for associates working outside of normal business hours
• Assist with recruitmentprocess of hiring associates, including interviewing and teaming with Human Resources to make hiring decisions
• Evaluate equipment and processes to ensure personnel safety
• Counsel and coach associates when necessary
• Conduct Performance Evaluations
• Partner with Human Resourcesfor recruiting and resolving associate relations issues

Basic Qualifications

• Bachelor's Degree in Business Administration, Management, Operations, Material Management or a substantially similar operations related field OR Associates Degree AND equivalent combination of work experience, education and/or specialized military training
• Must possess previous supervisory experience or demonstrated experience in leading, training, mentoring, and/or developing other team members
• Demonstrated proficiency using Microsoft Word, Access and Excel
• Demonstrated strong verbal, written, interpersonal and analytical skills
• Must be team-oriented, possess a positiveattitude and work will with others
• Must be flexible and able to work in a fast paced environment with the ability to organize and prioritize multipletasks to meet deadlines
• Must be detail-oriented and have the ability to work pro-activelyand effectively with minimal supervision
• Must be able to work additional hours to ensure that department needs are covered

Desirable Qualifications

• Bachelor's degree in Business, Management, Industrial Engineering or a technical related field
• 5 years' previous supervisory experience in reverse logistics, warehouse, manufacturing, returns or operations related field
• Software programming experience
• Experience with maintaining inventory accuracy
• Ability to speak and understand foreign languages
• Mechanical aptitude

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits