Supervisor, Revenue Cycle

Jobtailor; Monroeville (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Monroeville, PA is seeking an Accounts Receivable Supervisor to lead the AR desk in a fast-paced healthcare billing environment. You will manage aging reports, analyze trends, and design corrective actions to improve cash flow while ensuring compliance and accurate refunds.

You will supervise, coach, and evaluate staff performance, hire and develop talent, and collaborate with cross-functional teams to deliver high-quality customer service and reliable financial reporting.

Qualifications

• 1+ year of leadership experience
• 3+ years in insurance billing or collections in healthcare
• Must live within 1 hour commute from Monroeville, PA
• Verifiable High School Diploma or GED required
• Experience with AR reporting including aging and forecasting
• Strong MS Office and Excel skills

Responsibilities

• Manage A/R reports and aging buckets
• Analyze A/R to identify problem areas and trends, recommend and implement solutions
• Explain fluctuations in A/R
• Maintain department workflow
• Meet compliance guidelines for timely and accurate refunds and offsets
• Prepare various A/R-related reports, including collector aging, team metrics, and compliance results
• Supervise staff to meet daily operational needs, productivity compliance, and quality goals
• Interview, hire, evaluate, and review staff performance
• Coach and counsel staff and take disciplinary action when needed
• Provide daily supervision to ensure department and company policies and procedures are followed
• Provide excellent customer service
• Work in a fast-paced, team-focused environment

Skills

Accounts Receivable

Leadership

Data Analysis

MS Office Proficiency

Communication Skills

Education

High School Diploma

GED

Tools

Excel

Job description

• Manage A/R reports and aging buckets
• Analyze A/R to identify problem areas and trends, recommend and implement solutions
• Explain fluctuations in A/R
• Maintain department workflow
• Meet compliance guidelines for timely and accurate refunds and offsets
• Prepare various A/R-related reports, including collector aging, team metrics, and compliance results
• Supervise staff to meet daily operational needs, productivity compliance, and quality goals
• Interview, hire, evaluate, and review staff performance
• Coach and counsel staff and take disciplinary action when needed
• Provide daily supervision to ensure department and company policies and procedures are followed
• Provide excellent customer service
• Work in a fast-paced, team-focused environment

Requirements

• 1+ year(s) of insurance billing or collections, accounts receivable experience, health plan claims processing or adjudication experience, or other acceptable related experience in healthcare insurance
• Must live within a 1 hour commute from the Monroeville, PA office
• Verifiable High School Diploma or GED required
• 1+ year(s) of leadership experience
• 3+ years of insurance billing or collections, accounts receivable experience, health plan claims adjudication experience, or other acceptable related experience in healthcare insurance
• Ability to coach, manage, develop, and guide employee performance while establishing meaningful team goals and objectives
• Ability to find creative solutions to issues and foster that type of creativeness in the team
• Ability to develop a highly productive team through solid communications and feedback
• Experience in a high volume, fast-paced production environment
• Exceptional organizational skills and ability to prioritize work, multitask, and follow through on assignments
• Strong presentation skills
• Excellent oral, written, and interpersonal communication skills
• Prior experience with AR reporting including trending, aging, forecasting, etc.
• Skilled in use of MS Office Applications, particularly Excel
• Ability to translate and effectively analyze large data sets
• Ability to work independently and as part of a cross-functional team

Core Competencies

Demonstrates expertise in managing accounts receivable processes, including analysis, reporting, and compliance within a healthcare insurance environment. Proven ability to lead and develop teams while ensuring high productivity and exceptional customer service.

Highest-signal resume keywords

• Accounts Receivable Management
• Insurance Billing Experience
• Leadership Experience
• Data Analysis Skills
• MS Office Proficiency

Hard Skills

• Accounts Receivable
• Insurance Billing
• Health Plan Claims Processing
• A/R Reporting
• Data Analysis
• Forecasting
• Problem Solving
• Compliance Management
• Performance Evaluation
• Multitasking

Soft Skills

• Coaching
• Communication
• Organizational Skills
• Team Collaboration
• Customer Service

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Healthcare Insurance
• Aging Buckets
• Compliance Guidelines
• Fast-Paced Environment
• Team Metrics

Tools & Technologies

• MS Office Applications
• Excel