Supervisor-Revenue Cycle

Baptist Memorial Health Care Corporation; Jackson (MS); On-site; USD 52,000 - 76,000; Full time

Job summary

Baptist in Jackson, MS seeks a Revenue Cycle Supervisor to oversee daily department operations and ensure accurate credits on patient accounts. You will supervise staff, manage work queues, and coordinate with insurers on policy changes.

The role requires leading the revenue cycle team, training new staff, and driving production and quality through constructive performance feedback and regular reviews.

Qualifications

• Minimum of one year experience in a relevant role.
• Previous lead or supervisory experience within revenue cycle or contract variance.

Responsibilities

• Creating and implementing policies to ensure accuracy of credits on patient accounts.
• Overseeing the revenue cycle department staff.
• Managing work queues and staff workflows.
• Communicating with insurance providers and reviewing payer policy changes.
• Analyzing credit accounts and identifying trends with the Manager.
• Providing regular feedback and conducting performance reviews and one-on-one meetings.
• Training new staff with the department manager.
• Collaborating with the manager on staff production and quality.
• Addressing staff performance issues.

Skills

Communication skills

Education

Epic or practice management systems experience

Job description

The Revenue Cycle Supervisor is responsible for the day to day operation of the department.

Responsibilities

• Creating and implementing policies that ensure the accuracy of credits on patient accounts.
• Overseeing the staff of the revenue cycle department
• Managing work queues and staff work flows
• Communicating with insurance providers and reviewing policy changes for payers.
• Analyzing credit accounts and working with Manager on trends causing credits on an account.
• Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings
• Train new staff along with the department manager.
• Work with the department manager on staff production and quality .
• Train staff on any performance issues.

Specifications

Experience

• Minimum of one year experience.
• Previous Lead or Supervisory experience within revenue cycle or contract variance .

Education

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Training

• Experience in Epic or other practice management systems .