Supervisor - Retail

Ace Hardware; Sacramento (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health insurance and retirement plans

Paid time off

Employee discounts

Job summary

Crown Ace Hardware in Sacramento seeks a Supervisor to lead a team of sales associates, deliver world-class customer service, and drive sales targets. You enjoy a fast-paced environment and own the performance of the store floor.

You will oversee inventory, assist on the sales floor, train new staff, and help maintain store operations. The role pays $21–$22 per hour, with benefits and growth opportunities.

Qualifications

• Retail experience in hardware preferred.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication.
• Proven track record of achieving sales targets.
• Ability to work in a fast-paced environment and multitask.
• Ability to work evenings, weekends and holidays.
• Knowledge of hardware products is a plus.

Responsibilities

• Lead and motivate a team of sales associates to meet sales targets and deliver service.
• Oversee inventory levels, counts, and merchandise ordering.
• Provide expert product knowledge and resolve customer inquiries.
• Engage customers on the sales floor to drive sales and upsell.
• Assist in training new employees on policies and product knowledge.
• Maintain a clean, organized, and safe store environment.
• Assist with cash handling, opening/closing, and reporting.

Skills

Leadership

Communication

Customer service

Retail experience

Hardware knowledge

Multitasking

Flexibility

Job description

CROWN ACE HARDWARE

Supervisor

PositionThis person enjoys a fast paced challenging environment and has a positive outlook on life. You love to help customers and you are a leader who rallies and develops your team. You take pride in ownership of your work.

We are focused on providing world class service to our customers and our employees.

JOIN OUR TEAM!

Responsibilities

• Team Leadership: Assist the Store Manager in leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service.
• Inventory Management: Oversee inventory levels, conduct regular counts, and assist with merchandise ordering to ensure adequate supply and minimize outs.
• Customer Service: Provide expert product knowledge and assistance to customers, resolving any inquiries or issues in a timely and professional manner.
• Sales Support: Drive sales by actively engaging with customers on the sales floor, promoting special offers, and up selling products when appropriate.
• Training and Development: Assist in training new employees on company policies, procedures, and product knowledge to ensure a knowledgeable and efficient team.
• Store Operations: Help maintain a clean, organized, and safe working environment by adhering to company standards and procedures.
• Administrative Tasks: Assist with administrative duties such as cash handling, opening/closing procedures, and reporting as needed.

Qualifications

• Previous retail experience, preferably in a hardware store or related industry.
• Strong leadership and interpersonal skills with the ability to motivate and coach a team.
• Excellent communication skills, both verbal and written.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of hardware products and tools is a plus.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for career growth and advancement within the company.
• Employee discounts on merchandise.
• Health insurance and retirement plans available.
• Paid time off.
• Rate of Pay: $21 to $22/hr depending on experience and position.