SUPERVISOR (RES) 2ND SHIFT

Workwear Outfitters; Henning (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Vision, Dental coverage

401K

Tuition reimbursement

Employee Assistance Program

Flexible Spending Accounts

Job summary

Workwear Outfitters—leader in work apparel and footwear—seeks a Supervisor for the Customization Department within our Nashville-based distribution center. You will lead, schedule, and optimize order processing, allocation, and documentation while coordinating with Customer Service to ensure accurate shipping and invoicing.

The role requires strong leadership, inventory control, and coaching skills, with 3–5 years in distribution environments and a high school diploma (associate/bachelor’s

Qualifications

• High school diploma or GED required.
• 3–5 years of experience in distribution or warehouse operations; supervisory experience preferred.
• Associate or bachelor's degree in related field preferred.
• Strong leadership, communication, and training abilities.
• Ability to work in a fast-paced warehouse and meet productivity goals.

Responsibilities

• Provide leadership and oversight for the Customization Department within the distribution center.
• Oversee daily order processing activities to ensure orders are completed accurately and efficiently.
• Coordinate with Order Allocation to ensure orders are shipped and billed on time.
• Work closely with Customer Service to ensure orders are entered correctly and information required for shipping is accurate.
• Monitor customization documents for accuracy, completeness, and compliance with procedures.
• Identify and resolve order processing or documentation issues impacting deadlines.
• Oversee payroll activities and ensure time records are accurate.
• Oversee receipt and management of contractor trim inventory.
• Review inventory receipts and address discrepancies with purchase orders.
• Train and develop employees to ensure procedures are understood and followed.

Skills

Leadership

Communication

Coaching

Inventory control

Time management

Problem solving

Computer literacy

Education

High school diploma

Associate or Bachelor's degree preferred

Job description

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in Nashville, Tennessee with over $800 million insalesand we employ more than 5,800 people in facilities spanning the globe.

Brands under the Workwear Outfitters umbrella include Red Kap, Bulwark, Image Authority, Kodiak, Terra, Liberty , Work Authority,Workrite Fire Service, Chef Designs,Criticore, OOBE,and Horace Small. Workwear Outfitters is also the exclusivelicenseefor Dickies apparelinthe B2B channel.

Our Purpose: "We champion and empower workers who make our world work better"

Major benefits include medical, vision and dental, Life and Disability coverage.

Other benefits include: 401K, Tuition reimbursement, Employee Assistance Program, Flexible Spending Accounts, and many others.

2ND SHIFT: MONDAY - THURSDAY; 3:00PM - 1:30AM
MAY BE REQUIRED TO WORK OVERTIME ON FRIDAYS DEPENDING ON BUSINESS NEEDS.

Job Description

TheSupervisor, RES reports to the Customization Manager and is responsible for providing leadership, direction, and efficient workflow within the distribution center's Customization area.

Job Title

Supervisor, RES Department: Customization

Reports to

Manager, Customization Effective Date:

Job Summary

This position oversees order processing, order allocation, customization documentation, payroll, contractor trim inventory, staffing, scheduling, and employee performance.

Supervisory Responsibilities

The Supervisor works closely with Customer Service and other departments to ensure orders are entered correctly, shipped and billed on time, inventory is accurately received, and daily departmental operations are completed efficiently and effectively.

Duties/Responsibilities

• Provide leadership, direction, and oversight for theCustomization Departmentwithin the distribution center.
• Oversee dailyorder processing activitiesto ensure orders are completed accurately and efficiently.
• Coordinate with Order Allocation to ensure all orders are properly allocated andshipped and billed on time.
• Work closely withCustomer Serviceto ensure orders are entered correctly and contain accurate information required for shipping.
• Monitor customization documents for accuracy, completeness, and compliance with established procedures.
• Identify and resolve order processing or documentation issues that may impact shipping or billing deadlines.
• Oversee departmentalpayroll activitiesand ensure employee time records are accurate and completed according to established procedures.
• Oversee the receipt and management ofcontractor trim inventory.
• Ensure trim inventory is received accurately and in accordance with applicablePurchase Orders.
• Review inventory receipts and address discrepancies between received materials and purchase order requirements.
• Supervise, lead, coach, and support department staff.
• Coordinate employeework schedules, staffing, and vacation requeststo ensure daily operations and workload requirements are met.
• Monitor department workflow and adjust staffing or priorities as needed to meet deadlines.
• Train and develop employees to ensure they understand departmental procedures a

Required Skills/Abilities

• Strongleadership and communication skills.
• Ability to train, coach, and assist associates effectively.
• Ability to understand and communicateActive Pick procedures and work instructions.
• Strong attention to detail and accuracy.
• Ability to prioritize work and balance changing daily workflow.
• Ability to work effectively in a fast-paced warehouse environment.
• Good problem-solving and decision-making skills.
• Ability to identify picking errors and workflow issues.
• Ability to meet productivity and accuracy goals.
• Ability to work independently while supporting the supervisor and department team.
• Basic computer skills and ability to complete work reports.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively with associates, supervisors, and other departments.

Education and Experience

• High school diploma or GED required.
• Associate or bachelor's degree in business administration, Supply Chain Management, Logistics, Operations, or a related fieldpreferred.
• Additional training or education in supervision, leadership, inventory management, or distribution operations is a plus.
• 3-5 years of experiencein distribution, warehouse operations, customization, order processing, inventory control, or a related field.
• Previoussupervisory or management experiencerequired or strongly preferred.
• Experience supervising employees and coordinating daily departmental workflow.
• Experience in a distribution center or similar operational environment strongly preferred.

Physical Requirements

• Ability tostand and walk throughout the distribution centeras needed.
• Ability to sit and work at a computer for extended periods.
• Ability to regularly move between office, warehouse, and customization work areas.
• Ability to bend, stoop, reach, and move around the work environment as required.
• Ability to occasionally lift, carry, push, or pull materials or inventory as required by the department.
• Ability to visually inspect inventory, trim, order documentation, labels, and computer information for accuracy.
• Ability to work in a distribution center environment with varying temperatures, noise levels, and other typical warehouse conditions.