Supervisor, Reconditioning Service

Cox Automotive Canada; Florida; On-site; USD 61,000 - 92,000; Full time

Benefits offered by this job

Flexible vacation with pay

Seven paid holidays

Wellness benefits up to 160 hours

Bereavement / voting / jury duty / etc

Job summary

Cox Automotive Canada is seeking a Shop Operations Associate to assist the Mechanic Shop Manager in daily operations, supervise shop staff, and direct work efficiently to meet daily goals and Cox/Manheim standards.

The role involves overseeing reconditioning estimates, coordinating with sublet vendors, and ensuring safety and compliance across the shop. A high school diploma and 2–5 years of related experience are required, with opportunities for performance-based advancement.

Qualifications

• High School Diploma or GED with 5 years of related experience
• 2–5 years of vehicle reconditioning shop experience required
• Knowledge of OSHA and EPA regulations preferred
• Excellent people, teamwork, and customer service skills
• Strong communication and interaction skills required
• Competent supervisory and excellent organizational skills required
• Valid Driver's License and good driving record required

Responsibilities

• Assist the Mechanic Shop Manager in daily operation and supervision of shop staff
• Oversee vehicle reconditioning, estimates and repairs to meet quality standards
• Purchase equipment, materials and oversee shop maintenance
• Oversee and train staff, and conduct performance appraisals
• Enforce company policies for employee and customer conduct
• Coordinate with support teams to ensure efficient operational processes

Skills

People skills

Communication skills

Supervisory skills

Organizational skills

Customer service

Teamwork

Education

High School Diploma / GED

Tools

Basic computer skills

Job description

This position assists the Mechanic Shop Manager in managing and overseeing the daily operation of the mechanic shop, supervising shop employees, and directing the work in an efficient and productive manner to meet required daily goals and Manheim's quality and service standards when preparing vehicles for sale.

Job Responsibilities

• Ensure vehicles are repaired and painted to meet Manheim's standards and customer or account requirements.
• Purchase equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment.
• Maintain and develop staff by recruiting and training employees and providing educational opportunities.
• Oversee estimates for collision repair, lot damage, transport damage, etc.
• Review work volumes, planning and continuously monitoring staffing levels.
• Set an example in behavior, championing Cox/Manheim values and ensure that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Partner with various market level support teams to ensure effective and efficient operational processes.
• Oversee the quality control of vehicles.
• Communicate and resolve reconditioning goals.
• Measure process efficiency and effectiveness and implement improvement strategies.
• Manage Mechanics completing detailed inspections, preparing reconditioning estimates and completing repairs.
• Oversee sublet vendor partnerships in the Body Shop and Detail department.
• Complete minor to complex diagnoses and repairs to all vehicle systems.
• Handle and dispose of all fluids in accordance with all federal, state and local regulations.
• Create and maintain vehicle history and maintenance.
• Evaluate job performances and conduct performance appraisals.
• Direct staff to ensure a high level of quality and accuracy in their repair work.
• Approve and forward bills to the appropriate personnel to ensure accurate billing.
• Assist in counseling employees, monitoring and evaluating employee job performance, and conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by the manager. May be required to work overtime (more than 40 hours per week) as business needs dictate.

Qualifications

• High School Diploma / GED and 5 years of relevant experience in a related field; or an equivalent combination of education and work-related experience
• 2 - 5 years of vehicle reconditioning mechanical shop experience required.
• Knowledge of OSHA and EPA regulations preferred
• Excellent people, teamwork, and customer service skills.
• Strong communication and interaction skills required.
• Competent supervisory and excellent organizational skills are required.
• Valid Driver's License and good driving record required.
• Ability to drive vehicles with standard and automatic transmission.
• Basic computer skills preferred.
• Regularly required to stand, walk, reach, talk and hear.
• Frequently required to stoop, kneel, crouch, bend, squat, and climb.
• Ability to lift 1-30 pounds (light hand tools, etc.) Manual dexterity, repetitive motion tasks.
• Vision abilities required include close, distance, and color vision, depth perception, and the ability to adjust focus.

YDGCOX

USD 61,100.00 - 91,700.00 per year

Compensation

Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits

• the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations;
• seven paid holidays throughout the calendar year;
• up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets