Supervisor, RCSS

University of Utah; Salt Lake City (UT); Hybrid; USD 75,000 - 95,000; Full time

Job summary

University of Utah Health Hospitals and Clinics in Salt Lake City seeks a Revenue Cycle Supervisor to oversee all aspects of the assigned area, ensuring staffing, workflow integrity, and staff development. This non-clinical leadership role focuses on operational excellence within the revenue cycle in a hybrid work setting.

The ideal candidate has a business degree and supervisory experience; CPC certification is preferred for coding oversight, with strong communication, problem-solving, and team

Qualifications

• Associate's or Bachelor's degree in Business management, a related field or the equivalency.
• Three years of progressively more responsible supervisory experience, or equivalency.
• Certified Professional Coder certification is preferred for RCSS coding oversight.
• Bachelor's degree in Business, Health or Finance recommended.
• One year of supervisory experience (preferred).

Responsibilities

• Serves as super-user and content expert within assigned area of the revenue cycle.
• Mantains adequate staffing coverage for assigned area.
• Mentors and coaches team members; ensures career development plans.
• Ensures the integrity of unit workflow and outcomes.
• Tests, implements and trains staff on system and unit operational workflow.
• Implements innovative ideas to improve unit/department process, quarterly at minimum.

Skills

Communication skills

Team leadership

Problem solving

Judgment & prioritization

Computer literacy

Independent & team work

Population health knowledge

Education

Associate's or Bachelor's degree in Business management or related field

Three years supervisory experience

Certified Professional Coder (CPC) certification preferred for coding oversight

Job description

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position for use in RCSS only. This position is responsible to provide operational supervision for all aspects of assigned area of the Revenue Cycle. Ensure the department is adhering to the culture, policies/procedures and goals of the organization and foster exceptional patient experience. This position is not responsible for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Serves as super-user and content expert within assigned area of the revenue cycle.
• Maintains adequate staffing coverage for assigned area.
• Mentors and coaches team members; ensures career development plans are in place for all team members.
• Ensures the integrity of unit workflow and outcomes.
• Tests, implements and trains staff on system and unit operational workflow.
• Implements innovative ideas to improve unit/department process, at minimum quarterly.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated human relation and effective communication skills.
• Computer literacy in multiple applications.
• Ability to use good judgment and critical thinking skills to prioritize multiple tasks.
• Excellent problem solving skills.
• Willingness and the ability to work independently and within a team environment.
• Ability to provide care appropriate to the population served.
• The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Qualifications

Required

• Associate's or Bachelor's degree in Business management, a related field or the equivalency.
• Three years of progressively more responsible supervisory experience, or equivalency.

Preferred

• Certified Professional Coder certification is required only for employees having oversight over coding functions within RCSS.
• Bachelor's degree in a Business, Health or Finance area.
• One year of supervisory experience.

Working Conditions and Physical Demands

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Sitting, Speaking

Multi-lingual Candidates Welcomed

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an affirmative action/equal opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or Hospitals and Clinics Human Resources at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 86511
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule Day shift 07:00- 17:30
Clinical/Non-Clinical Status Non-Clinical
Location Name Business Services Building
Workplace Set Up Hybrid
City SALT LAKE CITY
State UT
Department COR ISC 10D SELFPAY BUS OFFICE
Category Health Information Management
Workplace Set Up Hybrid