Supervisor, Support Services

Utah; Salt Lake City (UT); On-site; USD 52,000 - 68,000; Full time

Job summary

University of Utah Health seeks a department supervisor to coordinate daily operations at the Redwood Health Center in Salt Lake City. You will hire and train staff, schedule shifts, enforce standards, and monitor safety and quality while maintaining department records and stock levels.

This non-clinical role emphasizes HIPAA compliance, performance evaluations, budget support, and cross-team collaboration in a 24/7 healthcare environment.

Qualifications

• Associate degree or equivalent in a related field.
• One year of related experience.
• Depending upon department of hire, a valid, State of Utah Driver’s License may be required.
• Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required.

Responsibilities

• Supervises daily department operations including interviewing, hiring, training, and scheduling.
• Enforces written standards, policies, and procedures, and initiates corrective action.
• Evaluates performance to ensure standards are met.
• Resolves problems and expedites service to hospital departments.
• Monitors safety and quality assurance by inspecting processes.
• Maintains department records and monthly reports.
• Monitors, orders and maintains stock of supplies and equipment.
• Participates in hospital committees and meetings.
• May assist in budget preparation.
• Performs additional duties as assigned.

Skills

Flexible hours

Learning new procedures

Prioritization & multitasking

Relationship development

HIPAA knowledge

Communication skills

Education

Associate degree (related field)

1 year related experience

Utah driver license may be required

CDL with HAZMAT may be required

Job description

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the environment of the facility. Staff has minimal or no interaction with the patient/family during their visit and has no involvement in the coordination of medical treatment. Staff is tasked with materials management and/or maintenance of the overall conditions of the assigned facility. This position is not responsible for providing clinical patient care.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution.
• Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary.
• Evaluates job performance to ensure department job standards are being maintained.
• Resolves problems, provides support, and expedites service to hospital departments.
• Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy.
• Maintains department records and prepares monthly reports.
• Monitors, orders and maintains stock of department supplies and equipment.
• Participates in hospital committees and meetings, as assigned.
• May assist in budget preparation.
• Performs additional duties of the department, as assigned.

Knowledge / Skills / Abilities

• Ability to work flexible hours, including weekends and holidays.
• Ability to quickly learn new procedures and processes.
• Ability to prioritize and multi-task in a fast paced environment.
• Ability to develop relationships with patients, guests, and co-workers.
• Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected.
• Demonstrated organization, human relations, and effective communication skills.

Qualifications

Required

• Associate’s degree in a related field, or the equivalency.
• One (1) year of experience in a related area.
• Depending upon department of hire, a valid, State of Utah Driver’s License may be required.
• Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required.

Preferred

• One (1) year of experience in a supervisory capacity.

Working Conditions and Physical Demands

• This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Multi-lingual Candidates Welcomed

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu/

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or Hospitals and Clinics Human Resources at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 84855
Reg/Temp Regular
Employment Type Full-Time
Shift Variable
Work Schedule Flexible this operation is 24/7, rotating on-call shifts
Location Name Redwood Health Center
Workplace Set Up On-site
City SALT LAKE CITY
State UT
Department UCC CST 80R RWHC ENV SERVICES
Category Facilities/Trades/Materials