Supervisor Radiology Support

UMC Health System; United States; On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

Resilience program

Emotional Counseling

On‑Site Professional Counselors (EAP)

Discounted Pharmacy Cost

Retirement Benefits w/Employer Match

PTO & Extended Illness

Job summary

UMC Health System is seeking a Supervisor Radiology Support to oversee clerical operations within the Radiology department. You will assist the Manager/Director with budget, record keeping and statistics, maintain the charge master and CPT codes, and handle charge corrections.

Responsibilities include coordinating weekly schedules, ordering office supplies, supervising reception staff, supporting patient accounting, and ensuring adherence to departmental policies.

Qualifications

• Two years general office background; medical background preferred.
• Familiar with assorted office equipment; computer knowledge essential.
• Some typing skills required; supervisory experience preferred.
• Knowledge of Human Resource practices is helpful; ability to communicate orally and in writing.

Responsibilities

• Type weekly call schedules and distribute to areas by Monday close of day.
• Pick up, deliver, and distribute mail as needed.
• Order all office supplies for Diagnostic Radiology weekly by 10:00 a.m. Wednesday.
• Order all office supplies for MOP Radiology weekly by 10:00 a.m. Wednesday.
• Report repairs to office equipment to vendors/maintenance promptly.
• Deposit checks for silver recovery and x-ray copies promptly.
• Supervise and train all reception staff on Registration, PIM, and OCM.
• Counsel employees as needed and interview candidates when a position opens.
• Update downtime request forms within four days of service.
• Assist patient accounting with billing problems professionally.
• Update and distribute employee telephone/address list bi-annually.
• Assist receptionists with Pre-certification numbers and manage HMO paperwork.

Skills

Office administration

Medical terminology

Typing

Supervisory experience

HR knowledge

Communication skills

Job description

JOB SUMMARY:

Supervisor Radiology Support. Performs/capable of performing all clerical duties. Assists the Manager/Director of Radiology in assignments related to budget, record keeping and statistics. Maintains the charge master and CPT codes. Responsible for all charge corrections. Maintains office and file room supplies.

JOB SPECIFIC RESPONSIBILITIES:

• Type weekly call schedules, and distribute to designated areas by close of day each Monday.
• Pick up, deliver, and distribute mail as needed.
• Order all office supplies for Diagnostic Radiology as needed or requested by technical and/or clerical staff by 10:00 a.m. Wednesday on a weekly basis.
• Order all office supplies for MOP Radiology as needed or requested by technical and/or clerical staff by 10:00 a.m. Wednesday on a weekly basis.
• Report all repairs pertaining to office equipment to appropriate vendor/maintenance as soon as notified by other personnel.
• Report repairs to general maintenance (light, toilets, cooling/heating) as soon as notified by other personnel or visitors.
• Deposit all checks received for silver recovery and x-ray copies in a timely manner.
• Supervise and train all reception staff on Registration, PIM, and OCM.
• Counsel employees as needed, and interview candidates for employment when a position is open.
• Update UMC downtime request forms within four days that the patient received services or as soon as possible.
• Assist patient accounting with billing problems as they arise in a professional manner.
• Update and distribute employee telephone/address list bi‑annually.
• Help receptionists and staff with Pre‑certification numbers.
• Maintain HMO paperwork. Be familiar with referral authorization numbers. Stay current in the hospital wide changes made concerning HMO registration.
• Interact with the physician as needed in customer service. Solve problems as they arise in a professional manner.
• Supervise the Radiology Courier, assuring that reports are sent out in a timely manner.
• Adhere to all departmental policies and procedures.
• Attend all departmental staff meetings.

EDUCATION AND EXPERIENCE:

REQUIRED LICENSURES/CERTIFICATIONS/REGISTRATIONS:

None

SKILLS AND ABILITIES:

Two years general office background, medical background preferred. Must be familiar with assorted office equipment. Computer knowledge of various programs is essential. Some typing skills required. Supervisory experience preferred. Knowledge of Human Resource practices is helpful. Must be able to communicate orally and in writing.

INTERACTION WITH OTHER DEPARTMENTS AND OTHER RELATIONSHIPS:

N/A

PHYSICAL CAPABILITIES:

Must be emotionally and physically fit. Work requires frequent sitting and standing and walking. Must possess near visual acuity. Work requires frequent typing and writing.

ENVIRONMENTAL/WORKING CONDITIONS:

Stressful atmosphere at times with many emotional demands. This position is subject to inside environmental conditions. Occupational risk for blood born pathogens is minimal.

DIRECT REPORTS:

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *Request for accommodations in the hire process should be directed to UMC Human Resources.*

Benefits:

Resilience program Emotional Physical Spiritual Financial Career Community On‑Site Professional Counselors (EAP) Discounted Pharmacy Cost Cash Retention Bonus (only one in our region) Retirement Benefits w/Employer Match PTO & Extended Illness Medical, Dental, & Vision Insurance And more at: https://apps.umchealthsystem.com/documents/wellness.pdf

UMC Vision, Mission and Standards:

Vision: To Serve Our Patients in the Best Teaching Hospital in the Country Mission Statement: Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow’s healthcare professionals. Standards of Excellence: Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect About UMC Magnet Designated 501 licensed beds 62 Site locations Regions only Level I Trauma Center Regions only BICU DNV accredited Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC) Ranked as one of the Best Places to Work in Texas by Texas Monthly UMC Physicians Culture, Vision, Mission, and Standards: Culture: Service is Our Passion Vision: The best place to work and the best place to receive healthcare. Mission Statement: To improve the quality of life for our community by providing the best patient experience for every patient. Standards: Teamwork, Respect, Accountability, Compassion, Kindness About UMCP 35 Practice Locations – private practices and urgent care centers Over 125 physicians and advanced practice providers Ranked as One of the Best Places to Work in Texas by Texas Monthly Employee Engagement Score of 96% measured by Press Ganey Associates.