Supervisor, Quality - C Shift (Fri. - Mon. 6am - 6pm)

AAON, Inc.; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

AAON, Inc. is seeking a QA Supervisor to lead quality assurance technicians and uphold AAON quality standards in a manufacturing environment.

The role coordinates inspections, CAPA-driven improvements, and collaboration with production and engineering teams to ensure accurate documentation and conformance with design specifications. The ideal candidate holds a BS degree with at least 7 years in quality, and may have ASQ/ISO/Lean/ SPC certifications.

Qualifications

• BS degree in a related field; advanced education considered for growth.
• Minimum of 7 years of relevant industry experience.
• ASQ Certification, ISO, Lean, SPC, and Continuous Improvement experience preferred.
• Lean Six Sigma Green Belt or higher desirable, or willingness to pursue.

Responsibilities

• Supervises quality assurance technicians to ensure accurate documentation, support, and quality management.
• Uses CAPA findings and metrics to drive continuous improvement projects; assigns tasks and monitors progress.
• Signs off on QA team leaders after training completion and reports to HR and Production.
• Ensures adherence to company quality standards and design specifications; oversees inspection and testing staff.
• Coordinates audits and inspections; serves as a technical resource for trainers and production staff.
• Conducts meetings with internal and external suppliers and customers to review quality findings; travels as needed.

Skills

Leadership

Communication

Quality Assurance

Documentation

Publisher

Visio

Power BI

Education

BS degree

Tools

Word

Excel

Job description

Job Description: Supervise quality assurance technicians to ensure accurate documentation, support, and quality management. Collaborate with production, manufacturing engineers, and engineering to document processes, clarify responsibilities, identify improvements, and maintain AAON quality standards.

Essential Job Duties and Responsibilities:

Utilizes CAPA findings and quality metrics to initiate continuous improvement projects, assigns tasks to staff, and monitors progress and outcomes, adjusting and expanding projects as necessary. Provides final approval for quality team leaders who completed required training, reporting to HR and Production. Ensures team adherence to company quality standards, timely product completion, and adherence to design specifications. Supervises inspection and testing personnel to maintain standards and productivity. Coordinates team schedules for audits and inspections, serving as a technical resource for trainers and production staff. Conducts meetings with internal and external suppliers and customers to review quality findings, traveling as needed.

Education and Experience Requirements:

• BS degree in a related field, with additional education considered advantageous for career growth activities.
• A minimum of 7 years of relevant industry experience is required.
• Experience in Quality, ASQ Certification, ISO, Lean, Statistical Process Control, and Continuous Improvement methodologies preferred.
• Additionally, certification as a Lean Six Sigma Green Belt or higher is desirable, or the willingness to pursue such certification.

Knowledge, Skills, and Abilities:

• Strong leadership and managerial abilities
• Excellent communication and interpersonal skills
• In-depth knowledge of quality assurance principles and methodologies
• Proficiency in Word and Excel required; experience with Publisher, Visio, and PowerBi preferred.

Essential Physical Functions:

• Must be able to stand and sit for extended periods.
• Walk up and down stairs.
• Must be able to lift up to 50lbs.

Work Environment:

Requires periodic visits to manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure. Required to wear proper personal protective equipment.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

At AAON and BASX, we’re driven by a shared commitment to innovation, performance, and sustainability. Since 1988, AAON has been at the forefront of the HVAC industry, delivering cutting-edge solutions for commercial and industrial indoor environments. Since joining forces with AAON in 2021, BASX has built on that foundation with highly engineered, custom solutions for critical environments—including cleanrooms, data centers, and laboratories—where precision and reliability matter most. Together, we design and manufacture highly configurable systems tailored to each application, ensuring our customers achieve exceptional efficiency, performance, and long-term value. Join us in shaping smarter, more sustainable environments for the future.