Supervisor, Quality Assurance

XTRA Airways; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

XTRA Airways is looking for a Supervisor of Quality Assurance to ensure safety and airworthiness standards as the airline grows. This role plays a pivotal part in developing QA Auditors and managing compliance with regulatory expectations, enhancing our commitment to customer loyalty and safety in air travel.

Responsibilities

• Lead Quality Assurance department ensuring standards for safety and compliance.
• Supervise internal/external maintenance audit programs.
• Manage potable water program and compliance documentation.

Job description

On April 28, 2021, Avelo took flight as America’s first new airline in nearly 15 years – ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel” and we’ve done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading!

PURPOSE: We are seeking a Supervisor, Quality Assurance, who wants to join our team as we build a culture of passionate commitment to execution, simplicity, and customer loyalty at Avelo. We are a new high value/low fare airline growing throughout the U.S. As Supervisor, Quality Assurance, you will play a vital role in the safety and airworthiness for our Customers and Crewmembers.

RESPONSIBILITIES

• Lead the Quality Assurance department crewmembers to ensure our highest standards for safety, airworthiness and regulatory compliance are always being met for both process management/ improvement and crewmember leadership
• Develop highly competent QA Auditors through initial and ongoing learning and assure that appropriate training is made available to Quality Assurance Crewmembers
• Supervise the Quality Assurance (QA) internal and external maintenance provider audit programs to ensure compliance with CFR and Company manuals
• Ensure potable water events are recorded and tracked per company manuals and entered into the EPA Aircraft Reporting and Compliance System (ARCS) on a timely basis
• Develop, revise, and implement processes and procedures to “Keep It Simple” and efficient for both our crewmembers and customers.
• Manage audit programs for Aircraft Fuel, On-Call Maintenance, Deice, and Station
• Maintain the Monthly Maintenance Provider Listing (MPL) report for the FAA using the Safety Assurance System (SAS) website
• Maintain accurate audit checklists in Computer Based Tracking Systems (CBTS)
• Develop and maintain yearly audit schedules for all internal and external partners
• Review and update quality program content in the General Maintenance Manual (GMM)
• Review C.A.S.E. database transmittals for changes to company approved partners
• Conduct special audits as required by Tech Ops Management or FAA
• Act as SME for QA and manage VDRP corrective actions
• Participate in DOD and IOSA audits, and perform duties as a company auditor
• Manage EPA Potable Water program, ensuring fleet compliance and documenting failures or violations
• Oversee potable water disinfection and sampling, adhering to manuals
• Revise GMM potable water processes as needed and monitor CFR updates
• Present monthly CASS reports, identify trends, and recommend corrective actions
• Manage VDRP corrective action timelines and special audits for Tech Ops
• Document, investigate, and communicate findings to the auditee
• Monitor safety, delay, and cancellation reports for quality issues
• Perform Root Cause Analysis to prevent recurrence
• Liaise with FAA Safety Inspectors openly and honestly
• Participate in the Safety Management System (SMS) program