Supervisor, Phlebotomy

City of Hope; Duarte (CA); On-site; USD 110,000 - 135,000; Full time

Job summary

City of Hope in Duarte, CA is seeking a working supervisor for Clinical Specimen Processing and Phlebotomy to join the Clinical Pathology management team. The role handles budget oversight, staff development, and day-to-day operations, with a Monday–Friday 11:00 AM – 7:30 PM schedule and potential shift flexibility.

The candidate will supervise order entry, patient flow, and billing activities, contribute to system upgrades (CIS), and ensure high service standards in a dynamic laboratory setting.

Qualifications

• Bachelor's degree required.
• State of California Phlebotomy License required.
• AHA Basic Life Support (BLS) certification required.
• Minimum 5 years experience in phlebotomy with at least 6 months in a supervisory capacity.

Responsibilities

• Develop and monitor budget activities for the section.
• Oversee staff training, competency, hiring, evaluations, scheduling, and daily workflow management.
• Manage section policies and procedures, including annual reviews and updates.
• Supervise order entry, patient flow through phlebotomy services, and billing activities.
• Represent the department in evaluating and implementing new order entry systems (CIS) and troubleshoot customer service issues.

Skills

Phlebotomy

Staff supervision

Budget management

Education

Bachelor's degree

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This position reports to the Manager of Phlebotomy at our Duarte location and plays a key role on the Clinical Pathology management team as a working supervisor. Monday through Friday, 11:00 AM - 7:30 PM, with flexibility to work alternate shifts as needed to support operational needs and business coverage. The role includes primary supervisory and management responsibilities for the Clinical Specimen Processing and Phlebotomy sections, while also functioning as a general laboratory supervisor under CLIA guidelines. Additionally, the position oversees order entry processes, ensures service standards are maintained, and actively participates in day-to-day operations.

As a successful candidate, you will:

• Develop and monitor budget activities for the section, ensuring financial efficiency.
• Oversee staff training, competency, hiring, evaluations, scheduling, and daily workflow management.
• Manage section policies and procedures, including annual reviews and updates.
• Supervise order entry, patient flow through phlebotomy services, and billing activities.
• Represent the department in the evaluation, design, and implementation of new order entry systems (CIS) while troubleshooting customer service issues.

Your qualifications should include:

• Bachelors Degree.
• State of California Phlebotomy License.
• American Heart Association (AHA) Basic Life Support (BLS)
• Minimum 5 yrs experience in phlebotomy plus six months in a supervisory capacity.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.