Supervisor, Payer Relations

The Ohio State University; United States; On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Retirement plan with employer contribu

Health insurance (day one)

Paid vacation and sick leave

Disability and parental leave

Public Service Loan Forgiveness

Job summary

The Ohio State University is seeking a Supervisor, Payer Relations to oversee staff, manage payer relationships, and execute payer strategies within Health System Shared Services. The role requires expertise in payer operations, reimbursement methodologies, and revenue cycle workflows, along with strong leadership.

Core duties include coordinating payer-facing projects, guiding executive discussions, monitoring payer performance, and driving process improvements across revenue cycle and

Qualifications

• Bachelor's degree in Business Administration, Marketing, or Healthcare.
• 6+ years of relevant experience; 8–12 years preferred.
• 3+ years in payer relations, managed care, revenue cycle, or healthcare operations.
• Prior supervisory or team leadership experience preferred.
• Strong understanding of commercial and governmental payers and reimbursement structures.
• Must be able to present oral and written reports to all management levels.
• Medical claims experience, preferably with EPIC.

Responsibilities

• Oversee staff and multiple payer-facing projects simultaneously.
• Lead escalated payer discussions and executive-level issue resolution.
• Monitor payer performance, policy changes, and operational impacts.
• Support contract interpretation and alignment with operational workflows.
• Drive process improvement across revenue cycle and operational departments.

Skills

Staff oversight

Payer relationship mgmt

Payer operations

Reimbursement methodologies

Revenue cycle

Leadership

Relationship building

Education

Bachelor's degree in Business Administration, Marketing, or Healthcare

Job description

Job Title:

Supervisor, Payer Relations

Department:

Health System Shared Services | Financial Administration

With guidance from the Chief Managed Care Officer, the Supervisor, Payer Relations is responsible for staff oversight, payer relationship management, and execution of payer strategies. The role requires expertise in payer operations, reimbursement methodologies, and revenue cycle workflows, along with strong leadership and relationship-building capabilities.

Core functions include:

• Managing staff and individual payer-facing projects simultaneously.

• Leading escalated payer discussions and executive-level issue resolution.

• Monitoring payer performance, policy changes, and operational impacts.

• Supporting contract interpretation and alignment with operational workflows.

• Driving process improvement across revenue cycle and operational departments.

Minimum Requirements:

• Bachelor's Degree in Business Administration, Marketing, or Healthcare.

• 6 years of relevant experience required. 8-12 years of relevant experience preferred.

• 3 or more years of experience specifically in payer relations, managed care, revenue cycle, or healthcare operations.

• Prior supervisory or team leadership experience preferred.

• Strong understanding of managed care payers (commercial and governmental) and reimbursement structures.

• Must be able to plan, manage and establish expertise in all areas covered by the above responsibilities.

• Must have developed delegation skills and be able to present oral and written reports to all management levels.

• Medical claims experience, preferably with EPIC.

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.

• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

• Paid vacation and sick leave, including short and long-term disability and paid parental leave.

• Get the most out of the Public Service Loan Forgiveness program.

• And much more!

Additional Information:

Location:

Ackerman Rd, 700 (0921)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.