Supervisor Patient Support

Harboroaks; York (York County); On-site; USD 42,000 - 60,000; Full time

Job summary

White Deer Run Partial Hospitialization Program in York City is seek a qualified Supervisor patient support/Behavorial Health Associate Supervisor. If you feel you want to make a difference in the lives of those in recovery, then this is a great position.

Direct, supervise and coordinate the activities of a patient support team. ESSENTIAL FUNCTIONS include supervising staff, providing care, coordinating admissions and discharges, monitoring patient wellbeing, and promoting recovery and

Qualifications

• High School diploma or equivalent.
• Two or more years’ experience with the population of the facility in a patient support role required.
• One or more years’ experience as a lead or previous supervisory experience required.

Responsibilities

• Provide medical or therapeutic care under physician direction.
• Coordinate work and activities of assigned staff.
• Guide and support staff to build trust and cooperation.
• Assist patients with daily living activities and basic health care.
• Participate in therapeutic or recreational groups.
• Oversee admitting and discharging processes.
• Monitor patient well-being and report concerns.
• Document progress and services performed.
• Encourage participation in social and recreational activities.
• Lead or co-lead individual or group sessions.
• Collaborate with staff to rehabilitate and reintegrate patients.
• Provide transportation for patients as needed.
• Maintain positive, empathetic attitude and address complaints to ensure patient safety.

Skills

Supervisory experience

Patient support

Empathetic communication

Education

Associate's or Bachelor's in human services

Job description

Overview

White Deer Run Partial Hospitialization Program in York City is seek a qualified Supervisor patient support/Behavorial Health Associate Supervisor. If you feel you want to make a difference in the lives of those in recovery, then this is a great position.

PURPOSE STATEMENT:

Direct, supervise and coordinate the activities of a patient support team.

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Assist patients with their daily living activities and administer basic health care or treatments.
• Participate in therapeutic or recreational group.
• Oversee admitting and discharging.
• Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
• Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
• Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
• Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
• Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
• May provide transportation for patients as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required.
• Associate's or Bachelor's degree in human service field from an accredited college or university preferred.
• Two or more years’ experience with the population of the facility in a patient support role required.
• One or more years’ experience as a lead or previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
• May require a valid state driver's in facilities where transporting patients is an essential function.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.

WHDRUN