Supervisor Patient Support

Harboroaks; Fordyce (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

Harboroaks in Fordyce, Arkansas, is seeking a dedicated Patient Support Team Leader to oversee patient care and staff activities. The ideal candidate should hold a High School diploma and have prior experience in a patient support role. Responsibilities include coordinating therapeutic activities, monitoring patient well-being, and leading staff. Candidates with an Associate's or Bachelor's degree in a human service field and supervisory experience are preferred. Join us in providing quality care to children and adolescents in need.

Qualifications

• High School diploma or equivalent required.
• Two or more years’ experience with the population of the facility in a patient support role required.
• CPR and de-escalation/restraint certification required (training available upon hire).

Responsibilities

• Provide medical or therapeutic care to patients.
• Coordinate the work and activities of assigned staff.
• Monitor physical and emotional well-being of patients.

Skills

Experience with patient support

Supervisory experience

Communication and interpersonal skills

Education

High School diploma or equivalent

Associate's or Bachelor's degree in human service field

Job description

Overview

Millcreek Behavioral Health is a residential treatment center that provides care through our diverse programs for children and adolescents who are suffering from a variety of mental health disorders and/or intellectual challenges. We offer a comprehensive therapeutic program with services that are provided by a multidisciplinary team of psychiatrists, case managers, licensed clinical therapists, registered nurses, nutritionists, and recreational therapists. Our treatment center offers a wide variety of treatment program options.

Direct, supervise and coordinate the activities of a patient support team.

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
• Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
• Assist patients with their daily living activities and administer basic health care or treatments.
• Participate in therapeutic or recreational group.
• Oversee admitting and discharging.
• Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
• Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
• Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
• Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
• Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
• May provide transportation for patients as needed.
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required.
• Associate's or Bachelor's degree in human service field from an accredited college or university preferred.
• Two or more years’ experience with the population of the facility in a patient support role required.
• One or more years’ experience as a lead or previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
• May require a valid state driver's in facilities where transporting patients is an essential function.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.