Supervisor Patient Financial Services

CoxHealth; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Retirement with Employer Match

Job summary

CoxHealth is seeking a finance-oriented professional to manage all aspects of the hospital system's patient accounts receivable. You will monitor aging, identify trends, and work with departments to implement payer changes and improve cash flow.

Qualifications include a High School Diploma and 1–2 years in revenue cycle or related field. Strong accounting, analytical, and communication skills are essential to succeed in a busy healthcare environment.

Qualifications

• High School Diploma or equivalent.
• 1–2 years’ experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, collections and/or accounts receivable.
• Strong knowledge of accounting/finance systems and good computer skills.

Responsibilities

• Manage all aspects of patient accounting receivables for the hospital system.
• Identify trends and fluctuations using indicators like aging to keep the hospital financially viable.
• Collaborate with other departments to implement changes for payer or governmental requirements.

Skills

Accounting systems

Computer skills

Analytical skills

Critical thinking

Medical terminology

Communication

Education

High School Diploma

Job description

Facility

Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807

Department

1688 Patient Financial Services

Scheduled Weekly Hours

40

Hours

8 AM - 4:30 PM

Work Shift

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation’s Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description

This position is responsible for managing all aspects of the patient accounting receivables for the hospital system. Actively identify trends and fluctuations for both the system as a whole and the individual campuses utilizing key indicators; A/R days, aging etc. to ensure the hospital remains financially viable. Work in close collaboration with other departments of the hospital to implement required changes to meet governmental or contractual payer changes. Continually monitor department and system processes for improvement opportunity.Education: Required: High School Diploma or equivalent Experience: Preferred: 1-2 years’ experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, collections and/or accounts receivable Preferred: 1 – 2 year’ Leadership experience Skills: Knowledge of accounting/finance systems Excellent Computer Skills Strong analytical and interpretive skills Critical thinking Familiarity with medical terminology and coding Effective Oral and Written Communication Licensure/Certification/Registration: N/A