Hospital Billing Supervisor

CoxHealth; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Retirement with Employer Match

Job summary

CoxHealth in Springfield, MO is seeking a Patient Financial Services professional to manage the hospital system's patient accounting receivables, ensuring financial viability and regulatory compliance.

You will analyze AR metrics, collaborate with departments to implement payer changes, and drive process improvements to optimize cash flow. Strong attention to detail and healthcare billing knowledge are required; leadership experience is a plus.

Qualifications

• Experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, or accounts receivable.
• Leadership experience preferred (1–2 years).
• Knowledge of accounting/finance systems.
• Strong analytical and interpretive skills.
• Familiarity with medical terminology and coding.

Responsibilities

• Manage all aspects of patient accounting receivables across the hospital system.
• Identify trends and fluctuations using AR days, aging, and other indicators.
• Collaborate with hospital departments to implement payer changes.
• Monitor processes for continuous improvement.
• Communicate effectively with patients and payers as needed.

Skills

Accounting and finance systems

Excellent computer skills

Analytical and interpretive skills

Critical thinking

Medical terminology and coding

Oral and written communication

Education

High School Diploma or equivalent

Job description

Facility: Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807

Department: 1688 Patient Financial Services

Scheduled Weekly Hours: 40 Hours: 8 AM - 4:30 PM

Work Shift: Day Shift (United States of America)

Company Overview

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group. Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description

This position is responsible for managing all aspects of the patient accounting receivables for the hospital system. Actively identify trends and fluctuations for both the system as a whole and the individual campuses utilizing key indicators; A/R days, aging etc. to ensure the hospital remains financially viable. Work in close collaboration with other departments of the hospital to implement required changes to meet governmental or contractual payer changes. Continually monitor department and system processes for improvement opportunity.

Education

• Required: High School Diploma or equivalent

Experience

• Preferred: 1-2 years’ experience in revenue cycle, healthcare reimbursement, billing, insurance follow up, collections and/or accounts receivable
• Preferred: 1 – 2 year’ Leadership experience

Skills

• Knowledge of accounting/finance systems
• Excellent Computer Skills
• Strong analytical and interpretive skills
• Critical thinking
• Familiarity with medical terminology and coding
• Effective Oral and Written Communication

Licensure/Certification/Registration

• N/A

Company Culture

Our Mission: To improve the health of the communities we serve.

Our Vision: To be the best for those who need us.

Our Values: Safety, compassion, respect, and integrity.

CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth.