Supervisor Patient Accounts (Credentialing and Billing)

University Hospital; Newark (NJ); On-site; USD 61,000 - 88,000; Full time

Benefits offered by this job

Medical & Prescription Drug Coverage

Dental & Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Disability Insurance

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Job summary

University Hospital in Newark, NJ is seeking a Supervisor Patient Accounts to coordinate credentialing for Midlevel Providers and oversee billing and follow-up activities. This role reports to the Patient Accounts Manager or Director and drives accuracy and efficiency throughout credentialing and billing processes.

The role requires a Bachelor’s degree or equivalent experience, 3+ years in credentialing/billing, and prior supervisory experience is preferred.

Qualifications

• Bachelor’s degree in Business Administration or related field or equivalent experience.
• Minimum of three years’ experience in credentialing and billing.
• Prior supervisory or lead experience preferred.
• Proficiency with computers and standard office software.
• Strong communication skills.
• Relevant work experience may substitute for the degree on a year-for-year basis.

Responsibilities

• Oversee and coordinate the Midlevel Provider Credentialing process under guidance of the Patient Accounts Manager or Director.
• Supervise billing operations and ensure timely follow‑up on patient accounts.
• Manage workflow, processes, and team responsibilities related to credentialing and account activities.
• Ensure proper control, accuracy, and efficiency throughout credentialing and billing functions.

Skills

Strong communication

Computer literacy

Leadership

Credentialing knowledge

Billing experience

Education

Bachelor’s degree in Business Administration or related field

3 years credentialing and billing experience

Tools

Office software

Job description

About The Role

The primary purpose of the Supervisor Patient Accounts position, under the direction of the Manager or Director of Patient Accounts, is to be responsible for the coordination, supervision and control of the Midlevel Provider Credentialing process and implementation of billing and follow‑up activities of accounts.

About The Role

The primary purpose of the Supervisor Patient Accounts position, under the direction of the Manager or Director of Patient Accounts, is to be responsible for the coordination, supervision and control of the Midlevel Provider Credentialing process and implementation of billing and follow‑up activities of accounts.

Responsibilities

What You’ll Do

• Oversee and coordinate the Midlevel Provider Credentialing process under the guidance of the Patient Accounts Manager or Director.
• Supervise billing operations and ensure timely follow‑up on patient accounts.
• Manage workflow, processes, and team responsibilities related to credentialing and account activities.
• Ensure proper control, accuracy, and efficiency throughout all credentialing and billing functions.

Qualifications

What You’ll Bring

• Bachelor’s degree in Business Administration or a related field (or equivalent experience).
• Minimum of three (3) years’ experience in credentialing and billing.
• Prior supervisory or lead experience is preferred.
• Proficiency with computers and standard office software required.
• Strong communication skills.
• Relevant work experience may be substituted for the degree on a year‑for‑year basis.

What We Offer

• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development

Compensation

The expected salary range for this position is SS/21S: $60,638 - $88,317 per year in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

About Us

University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.