Supervisor, Patient Access Services - ECU CVS Cardiology

ECU Health; Greenville (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Supervisor for Patient Access Services. This pivotal role involves overseeing daily operations, managing a dedicated team, and ensuring a seamless experience for patients. You'll act as a vital link between patients and access representatives, resolving issues and maintaining data integrity. With a commitment to diversity and excellence, this organization offers a supportive environment where your contributions will directly impact the quality of care provided to the community. If you are passionate about healthcare and have the skills to lead, this opportunity is perfect for you.

Qualifications

• 3-4 years of experience in patient access services or related field.
• High School diploma or higher required.

Responsibilities

• Oversee daily operations of Patient Access Services.
• Resolve patient account issues and ensure data accuracy.
• Supervise Patient Access Representatives and manage schedules.

Skills

Patient Access Management

Financial Counseling

Data Accuracy Monitoring

Customer Service

Education

High School Diploma

Job description

Supervisor, Patient Access Services - ECU CVS Cardiology

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About ECU Health Medical Center

ECU Health Medical Center, one of North Carolina's four academic medical centers, is a 974-bed flagship hospital for ECU Health and the primary teaching hospital for The Brody School of Medicine at East Carolina University. It has achieved Magnet designation twice and provides acute, intermediate, rehabilitation, and outpatient health services to a 29-county region serving over 1.4 million people.

Position Summary

Responsible for maintaining daily operations for Patient Access Services. Acts as a liaison between patients and Patient Access Representatives to resolve patient accounts. Supervises and schedules Patient Access Representatives. Handles patient payments, monitors registration issues, and ensures data accuracy. Serves as a financial counselor to assist patients with outstanding accounts. Maintains and monitors the patient scheduling system.

Minimum Requirements

• High School diploma or higher.
• Three to four years of related experience.

Work Schedule

Monday to Friday, 8 am to 5 pm.

Additional Information

ECU Health values diversity and is an equal opportunity employer. Employment offers are contingent upon successful completion of pre-employment screenings, including health, criminal background, education, references, and licensure verification. We do not discriminate based on race, color, religion, gender, national origin, disability, veteran status, genetic information, family or medical leave, sexual orientation, gender identity, or expression. Retaliation against complainants or participants in investigations is prohibited.