Supervisor, Patient Access, Full Time, First Shift

Self Regional Healthcare; Panola Village (SC); On-site; USD 65,000 - 85,000; Full time

Job summary

Self Regional Healthcare in Greenwood, SC seeks a Supervisor, Patient Access to lead our front-end registration operations. The role is full-time, first shift, Monday–Friday 7:30 AM–4:30 PM, and focuses on ensuring accurate patient information, timely registrations, and smooth revenue-cycle flow.

The ideal candidate will hold at least an associate degree, demonstrate strong communication, organizational and problem-solving skills, and have knowledge of ICD-10/CPT coding, EPIC or similar hospital

Qualifications

• Associate degree required or significant progress toward bachelor’s degree may be considered in lieu of degree.
• Must be legally authorized to work in the United States without company sponsorship.
• Knowledge of patient access services and the impact on revenue cycle.
• Experience prioritizing multiple critical priorities while ensuring quality and performance metrics.
• Understanding of government and commercial insurance plans, payor networks, and government resources.
• Demonstrates effective communication with customers and the ability to simplify complex information.
• Excellent phone presentation and communication skills.
• Advanced problem-solving and cross-department collaboration to resolve issues with innovative solutions.
• Strong organizational skills and attention to detail.
• Working knowledge of medical terminology, ICD-10, CPT coding.
• Ability to work independently, meet deadlines, multi-task, under pressure.
• Proficiency in Microsoft Office and hospital systems (EPIC preferred).
• CRCA-SCHFMA certification or comparable Revenue Cycle certification (AAHAM or HFMA).
• Four years in a healthcare revenue cycle role or clinic operations, or at least 1 year in a leadership role.
• CPR certification may be attained after hire.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Attention to detail

Team collaboration

Education

Associate degree

Tools

EPIC

Microsoft Office

Job description

Supervisor, Patient Access, Full Time, First Shift

Locations

Showing 1 location

Self Regional Healthcare
Greenwood, SC 29646, USA

• Professional
• Full-Time
• Requisition #: SUPER006909

Description

Monday-Friday, 7:30-4:30PM

Required Qualifications

• Associate degree from an accredited college or university required (significant progress
  towards bachelor’s degree may be considered in lieu of degree)
• Must be legally authorized to work in the United States without company sponsorship
• Must possess a demonstrated knowledge of patient registration and pre-service
  activities, point-of-service collections, and pre-service processes.
• Knowledge of patient access services and the overall effect on the revenue cycle
• Experience working in a role that requires prioritization of multiple critical priorities
  while ensuring quality and achievement of performance metrics
• A thorough understanding of government and commercial insurance plans, payor,
  networks, and government resources
• Demonstrates effective communication with a customer and simplifying complex
  information
• Excellent phone presentation and communication skills
• Advanced problem-solving skills and the ability to work collaboratively with other
  departments to resolve issues with innovative solutions
• Strong organizational skills and attention to detail
• Working knowledge of medical terminology, ICD-10, and CPT Coding
• Ability to work independently, make decisions, meet deadlines, multi-task, and solve
  problems while working under a moderate to high degree of pressure
• Proficient in Microsoft Office and hospital-based computer system (preferably EPIC)
• CRCA- SCHFMA’s Certified Revenue Cycle Associate certification (or comparable
  Revenue Cycle certification through AAHAM or HFMA)
• Four years of experience in a healthcare revenue cycle position or clinic operations
  experience or at least 1 year of related experience in a related leadership role.
• CPR Certification (May be attained after hire into position)

Preferred Qualifications

• Bachelor’s or master’s degree from an accredited college or university
• CHAA- NAHAM’s Certified Healthcare Access Associate certification (must be attained
  within first year)

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.