Supervisor Patient Access

Saint Luke's; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical health plans

Tuition reimbursement

Leave of Absence, PTO

Retirement contributions

Employee Assistance Program

Job summary

Saint Luke’s South Hospital in Overland Park is seeking a Supervisor for Patient Access to lead daily operations and staff development within the Patient Access department. The role focuses on training, coaching, hiring, scheduling, and ensuring staffing to meet quality standards and efficient service delivery.

The position collaborates with Outpatient and Emergency Department teams, supports budget management, and drives performance metrics while maintaining patient access quality and

Qualifications

• Experience with patient registration or access workflows is preferred.
• Associates degree or 3 years of experience required; Bachelor's degree listed as an option.

Responsibilities

• Establishes and reviews standards and work procedures for Patient Access staff.
• Plans work schedules and staffing to ensure adequate coverage.
• Interviews, selects, hires, evaluates staff.
• Conducts staff quality audits and coaching.
• Assists Department Manager with budgets.
• Reports monthly goals and accomplishments.
• Orders supplies for department.

Skills

Patient registration experience

Education

Bachelor's degree

Associates degree

Job description

Job Description

Saint Luke’s South Hospital in Overland Park is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs. This position will work closely with Outpatient and Emergency Department Patient Access team members.

Shift Details

Full Time evenings and weekends

Responsibilities

• Establishes and reviews standards and work procedures for Patient Access staff in accordance with established policies and practices.
• Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives along with time keeping of staff
• Interviews, selects, hires, evaluates, Patient Access Representatives
• Conducts staff quality audits, coaching
• Assists Department Manager with budgets
• Reports monthly goals and accomplishments
• Orders supplies for department

Job Requirements

• Experience With Patient Registration Is Preferred But Not Required.
• Associates degree or 3 years of experience is required.
• Applicable Experience: Less than 1 year
• Bachelor's Degree

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees.

Benefits

• Medical health plans
• Tuition reimbursement
• Leave of Absence, PTO
• Retirement contributions
• Employee Assistance Program

Job Details

• Full Time
• Day (United States of America)