Supervisor, Patient Access

R1 RCM; Kansas; On-site; USD 48,000 - 59,000; Full time

Job summary

R1 RCM is seeking a Patient Access Supervisor to lead operations in the Emergency Department at LifePoint Wilson Medical Center in Wilson, NC. You will coordinate processes to ensure efficient patient flow, maintain a customer and patient focus, and provide supervisory leadership.

You will assess staffing, implement quality assurance, track results, stay updated on insurance changes, delegate work, and empower staff to improve operations.

Qualifications

• Experience in patient access or patient-facing roles within a hospital.
• Revenue Cycle experience.
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.
• Positive attitude.

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Skills

Patient Access

Revenue Cycle

Leadership

Multitasking

Positive attitude

Job description

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Patient Access Supervisor, you will help the Emergency Department manage operational functions while maintaining a customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having client executive presence and cross functional operational strategy; with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Patient Access Supervisor | Onsite - Wilson, NC | LifePoint Wilson Medical Center

Here’s what to expect as a Patient Access Supervisor:

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.

• Develops and implements a quality assurance program.

• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.

• Keeps abreast of insurance company changes and updates.

• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.

• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.

• Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Required Qualifications:

• Experience in Patient Access or patient facing roles within a hospital environment.

• Revenue Cycle experience

• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.

• Demonstrates strong leadership qualities and good decision-making abilities.

• Positive attitude

For this US-based position, the base pay range is $47,597.07 - $59,496.34 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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