Supervisor (Part Time) - Lincoln Accessorize

Monsoon; Oklahoma; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Staff uniform allowance

Staff discount across brands

Birthday holiday

Job summary

Monsoon Accessorize is seeking a store supervisor to lead the team in delivering an exceptional customer experience while embodying our values. You will drive sales, coach staff, and promote piercing services within the store.

We offer a competitive salary, staff uniform allowance, generous staff discount across all brands, and an additional birthday holiday. Monsoon Accessorize values diversity and inclusion and supports flexible working where possible.

Qualifications

• Experience in a supervisor or key holding role delivering excellence in customer service.
• Demonstrates passion, drive and resilience with a can-do approach.
• Ability to communicate openly and effectively.
• Decision-making with ownership to benefit the business.

Responsibilities

• Be a true brand ambassador and drive overall performance through delivering an exceptional customer experience and embodying the Accessorize values.
• Generate profit by exceeding KPIs.
• Ensure the teams are motivated and knowledgeable to achieve excellence in their roles.
• Support management in maximizing commercial opportunities to drive sales and implement Visual Merchandising and Window Guidelines.
• Promote piercing services to customers with the team.
• Be flexible in your approach, supporting other stores and team members to reach a common goal.
• Foster an inclusive environment, promoting equality and kindness.

Skills

Customer focus

Leadership by example

Supervisory experience

Passion & resilience

Communication skills

Ownership mindset

Job description

What are we looking for in you?

• Demonstrate customer focus - delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
• Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can - do approach
• The ability to communicate openly and effectively
• A solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will

• Be a true brand ambassador, supporting the store and team in driving overall performance thorough delivering an exceptional customer experience and demonstrating the Accessorize values
• Generating profit, through exceeding those KPIs
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance - enabling you to have fun wearing our accessories
• Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
• An additional days holiday to celebrate your birthday

At Monsoon Accessorize we dont focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individuals unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.