Store Manager - Bradford Accessorize

Monsoon; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Staff uniform allowance

Generous staff discount across all our

Birthday day off

Job summary

Monsoon Accessorize is seeking an experienced retail leader to manage a store in PA, driving performance through empowering your team and delivering outstanding service. You will lead by example, focusing on customer satisfaction and local market opportunities.

You will guide KPIs and budget adherence while fostering creativity in merchandising and staff development. The role includes promoting piercing services and supporting cross-store collaboration in a dynamic environment.

Qualifications

• At least 2 years managing a successful retail store.
• Demonstrate customer focus – delivering tailored one on one customer service and driving this through your team.
• Confident leader who inspires the team and leads by example.
• Passion, drive and resilience with a can-do approach.
• Creative approach to support the store and develop the team.
• Ability to communicate openly and effectively.
• Solution driven with ownership and taking responsibility.

Responsibilities

• Drive the overall performance of the store by managing and developing your team, delivering excellent customer experience.
• Generate profit by exceeding KPIs, manage P&L and controllable costs in line with budget.
• Keep the team motivated and knowledgeable to achieve excellence.
• Maximise sales through Visual Merchandising and high standards of presentation.
• Promote and deliver piercing services to customers with your team.
• Be flexible in supporting other stores and colleagues to reach common goals.
• Foster an inclusive environment that values equality and kindness.

Skills

Store management

Customer service

Leadership

Communication

Ownership

Creative thinking

Flexibility

Job description

What are we looking for in you?

• A proven track record of at least 2 years managing a successful retail store, delivering excellence in customer service, both personally and through your team
• Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do
• A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively
• A solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will:

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include:

• A competitive salary and exciting bonus scheme
• A Staff uniform allowance – enabling you to have fun wearing our accessories
• Generous staff discount across all our brands – Accessorize, MonsoonandMonsoon Childrenswear
• An additional day’s holiday to celebrate your birthday

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request discuss any specific requirements.