Supervisor, Parking

Insignia Event Services; Glendale (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

Insignia Event Services seeks a Parking Supervisor for State Farm Stadium area. This part-time, hourly role focuses on smooth vehicle ingress/egress, traffic management, and delivering first-class guest service in all weather.

The ideal candidate will have strong communication, stamina for standing long periods, and availability for nights, weekends, and holidays. Prior supervisory experience in parking or customer service is preferred.

Qualifications

• Must be at least 18 years old.
• Must have a valid driver’s license.
• Excellent interpersonal, verbal and written communication skills.
• Ability to convey instructions clearly to all levels both orally and in writing.

Responsibilities

• Oversee ingress/egress and traffic flow around parking areas.
• Provide second-point support to guests and resolve concerns.
• Coordinate with Team Leads, Parking Cashiers and ADA Shuttle operations as needed.
• Communicate changes to traffic plans promptly to staff and guests.
• Ensure barricades, signs, cones and equipment align with the traffic management plan.

Skills

Interpersonal skills

Verbal communication

Written communication

Leadership

Customer service

Education

High School Diploma or equivalent

Job description

Position: Supervisor (Part Time – Hourly)
Reports to:Parking Manager

Job Summary: The Parking Supervisor will be responsible for providing a First-Class Guest Service interaction with each customer . This position will manage the efficient ingress and egress of out of assigned parking lots surrounding State Farm Stadium . Supervisors will support the overall success of the parking program with traffic flow procedures. Supervisors will assist Team Leads, Parking Cashiers, Parking Lot Attendants and ADA Shuttle operations with effectively assisting guests . Supervisors will be the second point of contact to resolve any guest concerns and provide a positive environment for all . The Parking Supervisor is a key position to our parking operations and event experience. This Position will be outdoors working in all weather conditions.

Essential Job Functions: The Supervisor is responsible for providing the Team Leads with all their information and equipment for a successful event. They will communicate any changes to traffic plans or guest concerns received by the organization. The Supervisor will constantly monitor the traffic flow to communicate or make adjustments. If additional equipment or staffing is needed, Supervisors will coordinate with the City of Glendale Traffic, City of Glendale Police and/or Manager of Parking Services. The Supervisor will verify everything is set up or removed around the property which will include barricades, signs, cones or other equipment in compliance with the traffic management program.

Requirements

• Must be at least 18 years old
• Valid Drivers License
• Must have a H.S Diploma or equivalent (Unless currently enrolled). Excellent interpersonal, verbal and written communication skills.
• Ability to communicate effectively and to convey instructions of information to all levels both orally and in writing.
• Self-motivated with the ability to work in a fast-paced, high stress environment.
• Preferred 5+ years supervisory experience within a parking organization or customer service driven operation.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

Other Skills/Abilities

• Must be able to stand and exert well-paced mobility for periods of up to ten (10) hours in length
• Ability to lift up to 50 pounds on a regular basis
• Ability to work non-traditional hours including nights, weekends, and holidays
• Ability to work outside in extreme temperature fluctuations and around excessive noise

All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.

Insignia Event Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.