Supervisor - PACE Day Center Operations

HCA Healthcare; Asheville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Wellbeing support

Paid time off

401(k) with company match

Tuition assistance

Job summary

CarePartners Health Services, a member of Mission Health and an operating division of HCA Healthcare, seeks a Center Supervisor to manage daily PACE Center operations in Asheville, NC. You will hire, train, and evaluate staff, coordinate services with social workers, therapy, and dietitians, and ensure high-quality care for frail adults.

Strong leadership, crisis management, and collaboration across disciplines are essential, with a focus on maintaining safe staffing levels and delivering

Qualifications

• Associates Degree plus five years of related experience or Bachelor's Degree plus two years of related experience.
• Clinical healthcare related Bachelor's Degree preferred.
• Valid NC Driver's License, valid BLS and First Aid required or certification.
• Experience supervising and mentoring staff with coaching skills.
• Knowledge of personal assistance services, quality improvement and cost containment.

Responsibilities

• Under the supervision of the Operations Manager, manages daily PACE Center operations.
• Hire, train, evaluate, and take corrective action as needed.
• Coordinate and implement center operations with social workers, therapy team, and dietitian.
• Ensure daily tasks are completed and address concerns with the program team.
• Maintain appropriate participant to staff ratios and participate in team processes.

Education

Associates Degree

Bachelor's Degree

Driver's License

BLS Certification

First Aid Certification

Clinical Healthcare Related Bachelor's Degree

Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Supervisor - PACE Day Center Operations today with CarePartners.

Job Summary And Qualifications

Role Summary

Under the supervision of the Operations Manager, manages the daily operations of the PACE Center. Responsibilities include hiring, training, evaluating, and any necessary corrective action. Additional responsibilities include the planning, coordination and implementation of all operations in the PACE Center. Works in conjunction with the Social Workers to assure that concerns and support are followed up on to families, participants, and caregivers. Works in conjunction with the Therapy team (PT/OT/ST/RT) to assure that recreational activities and wellness classes are provided as scheduled. Works in conjunction with the Registered Dietician to deliver an excellent dining experience and assure that diets are provided as ordered. Works with the Triage RN to ensure that Program Aides complete assigned daily tasks and report areas of concern.

What qualifications you will need

• Required Education: Associates Degree plus five (5) years related experience or Bachelors Degree plus two (2) years related experience.
• Preferred Education: Clinical Healthcare related Bachelor's Degree
• Required License: Valid NC Driver's License, Valid BLS and First Aid
• Acceptable License: Physical Therapist, Physical Therapy Assistant, Occupational Therapist, Occupational Therapy Assistant, Speech Language Pathologist, Recreational Therapist
• Required Experience: At least 1 year working with a frail or elderly population. Working knowledge of physical, mental, spiritual, transportation, and social needs of the frail/elderly and their families. At least 2 years of recent, relevant clinical health experience. Demonstrated effective leadership and decision-making skills with at least one (1) year experience. Previous supervisory skills including coaching and mentoring. Knowledge of principles, practices, standards and techniques of personal assistance services. Working knowledge of quality improvement and cost containment systems.
• Adult Day Services Expectations: The Day Center Supervisor will feel confident and positive about being in an environment with impaired adults. He/she must also have the ability to handle potentially crisis/emergency situations appropriately and effectively. He/she will be flexible and adaptable to necessary staffing situations at the center as needed and will assist in maintaining the appropriate participant to staff ratios. He/she will participate in the team process as an active team member and will direct issues or concerns about the program directly to his/her supervisor. He/she must also maximize productivity while maintaining high quality.
• Preferred Experience: Experience working effectively within an interdisciplinary team model, interfacing and collaborating with a wide range of clinical and social services disciplines who work together to manage the PACE participants' care. Ability to effectively and efficiently plan, prioritize and follow up on/delegate responsibilities

Benefits

CarePartners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

CarePartners Health Services, a member of Mission Health, an operating division of HCA Healthcare, is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, it’s services include a Rehabilitation Hospital, Home Health, Outpatient Rehabilitation, Hospice, Palliative Care, Private Duty, PACE (Program of All-inclusive Care for the Elderly) and Orthotics & Prosthetics. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.