Supervisor Outpatient Phlebotomy - Lab Department - Full Time

SolutionHealth; Manchester (NH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Short- and long-term disability

Life insurance

Continuing Education Reimbursement

403(b) Retirement Savings Plan

Onsite gym access

Employee discounts

Job summary

The Elliot Health System seeks a Supervisor Outpatient Phlebotomy for the Main Campus Hospital Lab Department. This full-time role oversees phlebotomy operations, ensures accuracy from specimen collection, and coordinates staff to meet patient needs.

Responsibilities include scheduling, training, policy development, budgeting with the Laboratory Support Manager, and traveling to off-site locations in Manchester and surrounding towns.

Qualifications

• High school diploma or equivalent.
• Associate degree preferred.
• ASCP certification preferred.
• 3–5 years of laboratory experience.
• Lead or supervisory experience preferred.

Responsibilities

• Oversee and coordinate phlebotomy and related staff activities to ensure patient care accuracy.
• Schedule personnel to ensure adequate coverage and efficient use of resources.
• Oversee orientation and training of new staff, nurses, PCTs, MAs and students.
• Maintain documentation of training, competency, and evaluations.
• Develop and revise department policies and procedures.

Skills

Phlebotomy expertise

Supervisory experience

Staff scheduling

Customer service focus

Policy & procedures

Education

Associate degree in medical or biological science

ASCP certification preferred

Job description

Come work at the best place to give and receive care!

Job Description:

Supervisor Outpatient Phlebotomy – Lab Department Non-Technical at Main Campus Hospital – Full-Time 40 Hours a week primarily 8AM-430PM but must be flexible. (Will primarily sit at main campus but requires travel to all outpatient sites as needed throughout Manchester, Londonderry, Hooksett and Bedford).

About the Elliot Lab

The Elliot Hospital Laboratory is a full-service laboratory offering both Clinical
and Anatomical Pathology testing.The Clinical Laboratory operates 24 hours/day,7 days/week offering both stat and routine testing.TheAnatomical Pathology department operates Monday- Friday 7 am to 4 pm.

We conveniently provide services to patients and the community with 5 walk-in labs located in Manchester, Bedford, Hooksett and Londonderry. We also service 60 nursing homes and assisted living facilities in the area.

About The Job

Supervise the operations of and coordinates the activities within the phlebotomy and/or support departments, focusing on the needs of the patients, clients and staff ensuring accuracy from the point of specimen collection.

What You'll Do

Oversee activities through observation and review daily. Focus on customer service; prioritize, identify and resolve problems maintaining open communication with clients.

Oversee the scheduling of personnel to provide adequate coverage and efficient use of personnel.

Oversee the orientation and training of new personnel, nurses, PCT's, MA's and students.

Maintain documentation of orientation and training activities.

Ensure maintenance of staff competency.

Resolve problems and issues related to staff behavior or performance as well as daily operations within the departments and informs Laboratory Support Manager

Develop the skills and abilities of staff members to assist building a team atmosphere.

Review, revise and write policies and procedures.

Document personnel performance evaluations, counseling and disciplinary action.

Prepare and adhere to the yearly budget, in collaboration with the Laboratory Support Manager.

Maintain bench skills to function efficiently in all designated areas.

Oversee off-site phlebotomy locations and Traveling Phlebotomy Services, including all staff activities.

Ensure all locations are up to date for state inspections, working with Laboratory Support Manager.

Coordinate daily activities for the operation of all phlebotomy stations and collects performed by Traveling phlebotomy team.

Interact with clients as needed, working with Business Development and Clinical Specialist.

What You'll Need

High school diploma or equivalent required. Associate degree in medical or biological science field preferred.

ASCP certification preferred. A minimum of 3-5 years of laboratory experience required. Previous lead or supervisor experience preferred.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Continuing Education Reimbursement Programs $4000/YR for Full Time staff, $2000/YR for Part Time staff. Tuition discount programs for you, your spouse, and dependents!
• 403(b) Retirement Savings Plan with employer match
• Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)
• Additional discount programs available to all Elliot employees on things like insurance, mobile plans, travel, etc.

For more benefits click here!

Work Shift:

8a-430pm 40 hours

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.