Supervisor, Operations Control

Envoy Air Inc; Grapevine (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading airline as a key player in managing aircraft gate planning and ramp movement. This role offers the chance to work in a fast-paced environment while ensuring safety and efficiency. You will be responsible for coordinating with Air Traffic Control and supporting agents in weight and balance planning. Ideal candidates are proactive, possess strong communication skills, and have a background in airline operations. Enjoy employee flight privileges and comprehensive benefits while developing your career with us.

Benefits

Employee flight privileges

Training and development programs

Comprehensive health and life benefits

Qualifications

• Minimum age: 18.
• At least 2 years of airline operational experience preferred.

Responsibilities

• Manage aircraft gate planning and ramp movement.
• Communicate effectively with work groups and management.
• Control aircraft movement in ramp/gate areas.

Skills

Active listening

Sound judgment

Mathematical skills

Education

High school diploma, GED, or equivalent

Tools

Microsoft Office Suite

Job description

Overview

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air, where you will join a team committed to providing outstanding service.

We offer:

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to advance your career
• Comprehensive health and life benefits (subject to location)

Responsibilities

How will you make an impact?

• Manage aircraft gate planning and ramp movement, ensuring safety and efficiency.
• Oversee gate planning and maintain daily schedule integrity.
• Communicate clearly and effectively with work groups, vendors, and management, ensuring local station requirements and safety objectives are met.
• Support agents responsible for weight and balance planning of American Eagle flights.
• Control aircraft movement in ramp/gate areas to meet operational priorities for all carriers under the American Eagle brand and others in Dallas/Fort Worth.
• Coordinate with Air Traffic Control to prioritize high-value flights without disrupting airport surface movements, making hold or push decisions using available tools.
• Assist management with additional administrative duties as needed.

Qualifications

Who are we looking for?

• Minimum age: 18
• High school diploma, GED, or equivalent
• Valid, unexpired, and unsuspended REAL ID-compliant driver’s license or passport; license restrictions may affect consideration
• Ability to work rotating shifts, including days, nights, weekends, holidays, and rotating days off
• Active listening skills—giving full attention, understanding points, and asking questions
• Sound judgment to resolve issues with internal and external customers by evaluating solutions and approaches
• Monitor and assess performance to implement improvements or corrective actions
• Prioritize tasks and execute with urgency and accuracy
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Fluent in reading, writing, speaking, and understanding English
• Legal right to work in the United States
• Previous Air Traffic Control experience preferred
• At least 2 years of airline operational experience, including weight and balance planning, preferred
• Mathematical skills for calculations preferred
• Knowledge of company programs such as Ascent Aris GM, GETNG, VantagePoint preferred

Please note: This overview provides a brief summary of the position. It is not an exhaustive list of responsibilities, duties, or skills, which may change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flights under the American Eagle brand and ground services for many American Airlines flights. Founded in 1998, headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, and Miami, and a large ground operation in Los Angeles. Connect with us on Twitter, Instagram (@EnvoyAirCareers), and Facebook (Envoy Air Careers, Envoy Pilot Recruitment).