Supervisor Operations

Northern States Power Co - MN; United States; On-site; USD 98,000 - 139,000; Full time

Benefits offered by this job

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Pension

401(k) plan

Paid time off

Holidays

Parental Leave

Tuition reimbursement

Transit programs

EAP

Job summary

Xcel Energy is seeking a Standards Operations Leader to supervise a high-performing team, drive safe, efficient and compliant operations, and align resources with customer needs. The role emphasizes safety leadership, process adherence, and collaborative problem solving.

The position requires 3+ years in utility operations, an associates/technical degree, and the ability to work rotating shifts or on-call. Comprehensive benefits and competitive pay accompany this role at Xcel Energy.

Qualifications

• Three or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related fields.
• Associates or technical degree preferred.
• Demonstrated knowledge of standards, procedures and regulatory requirements.

Responsibilities

• Provide visible safety leadership and drive real time safety accountability.
• Evaluate team performance based on operational efficiency, reliability and quality metrics.
• Maintain crew productivity and ensure quality of execution.
• Recruit and train staff, provide coaching and oversight, address bargaining unit issues as needed.
• Build and maintain effective internal and external relationships and ensure customer/stakeholder satisfaction.
• Coordinate work in accordance with policies, procedures and regulatory standards.

Skills

Safety leadership

Team supervision

Operations management

Communication

Education

Associates or technical degree preferred

Job description

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Position Summary Standard Operations Position.

Supervise a high performing operations team while driving the safe, efficient and cost-effective use of resources according to policies and procedures. Assure safe, reliable, and compliant operations and ensure customer satisfaction. Ensure consistent and effective use of standard tools and processes. Support attainment of corporate and business unit goals and objectives, and process and performance metrics. Serve as a strong communicator of key strategic and operational changes.

Essential Responsibilities

Safety

Provide visible safety leadership and drive real time safety accountability by engaging employees/crew through safety meeting facilitation, job briefs, audits, training, accident investigation/event assessment, and job site observations. Work in close partnership with Safety Consultant.

Business Optimization & Strategy

Evaluate team performance based on operational efficiency, reliability and quality metrics; monitor trends, and take corrective action where appropriate. Ensure and reinforce the importance of process adherence and data integrity. Identify continuous improvement opportunities and drive adoption of process changes through effective communication of expectations and objectives.

Operational Effectiveness

Responsible for crew productivity and quality of execution. Maintain a consistent presence in the work environment. Assist in removing barriers with pre-requisites, materials, stakeholder, and other issues. Align crew skills and availability to work activities through coordinators, planners, and schedulers, prioritizing customer satisfaction and reliability.

Talent Management

Recruit talented employees, establish clear performance expectations and effectively manage performance. Provide training, coaching and oversight and drive employee engagement. Provide input and leadership in addressing bargaining unit issues, grievances, corrective actions, and future development.

Relationship Management

Build and maintain effective internal and external relationships. Be knowledgeable of necessary systems and resources to assist employees, other work groups, and/or customers and stakeholders. Enable crews to provide solutions to issues and improve customer/stakeholder satisfaction.

Regulatory & Compliance

Coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards. Support and ensure required compliance/technical training is completed. Establish, monitor, and track processes to ensure regulatory compliance.

Minimum Requirements

Three or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields.

Associates or technical degree preferred.

Demonstrated knowledge and experience in specific functional area standards, procedures, and applicable government/environmental regulations.

Operational knowledge of work and asset management and analytical/reporting applications.

Effective change leader with demonstrated ability to effectively communicate company/business area strategies and objectives to various stakeholders.

Proven results at achieving performance and operational metrics and driving process adherence.

Preferred:

• Informal leadership or supervisory experience.
• Demonstrated experience working as/with bargaining unit employees.
• Completion of an approved apprentice program in an appropriately related craft.
• Demonstrated understanding of utility finance.

Will be required to work rotating shifts and/or be on call -Supervising contract and internal employees.

Non-Bargaining

The anticipated starting base pay for this position is: $97,600.00 to $138,600.00 per year

This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 09/07/26

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You. Us. Together. At Xcel Energy, we're more than an energy company. We're reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We're committed to leading with equity and inclusion. You're not waiting for change - you're creating it. You're driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We're using technology and innovation in every facet of our company. We're providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We're committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon-free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we're building a better tomorrow.