Operations Manager (Distribution) - Minneapolis, MN

Northern States Power Co - MN; Minneapolis (MN); On-site; USD 112,000 - 159,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Dependent Care Reimbursement Account

Health Care Reimbursement Account

Health Savings Account (HSA) (if Enrol

Limited-Purpose FSA (if enrolled in H

Transportation Reimbursement Account

Short-term disability (STD)

Long-term disability (LTD)

Employee Assistance Program (EAP)

Fitness Center Reimbursement (if Enrol

Tuition reimbursement

Transit programs

Employee recognition program

Pension

401(k) plan

Paid time off (PTO)

Holidays

Volunteer Paid Time Off (VPTO)

Parental Leave

Job summary

Xcel Energy in Minneapolis seeks an Operations Manager to oversee a large union workforce within distribution (electric underground construction). You will supervise a high-performing, safety-focused team across multiple functions and drive cost-effective use of resources while ensuring compliant, reliable operations and customer satisfaction.

The role emphasizes safety leadership, performance optimization, and bargaining unit relations, with responsibilities including workforce development,

Qualifications

• Five or more years in design, construction, operations, engineering or maintenance of utility systems/fields or equivalent.
• Operational knowledge of work and asset management and analytical/reporting applications.
• Effective change leader with ability to communicate strategies to various stakeholders.
• Proven results in achieving performance and operational metrics and driving process adherence.

Responsibilities

• Provide visible safety leadership and contribute to a strong safety culture in partnership with Safety Consultant.
• Drive performance using operational efficiency, reliability and quality metrics and take corrective action.
• Ensure correct crew composition and skills to meet objectives and assist in planning resources.
• Recruit, develop, coach and manage employee performance and engagement.
• Represent the organization in bargaining unit discussions, grievances and actions and maintain stakeholder relationships.

Skills

Safety leadership

Operations management

Stakeholder communication

Performance metrics

Education

Associates or technical degree

Apprentice program completion

Job description

Position Summary

Operations manager overseeing a large group of union employees within distribution (electric underground construction). Supervise a high performing, safe operations team across multiple functions, facilities, or commodities while driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures. Assure safe, reliable, and compliant operations, drive continuous improvement, and ensure customer satisfaction. Drive attainment of corporate and business unit strategies, goals and objectives, and process and performance metrics.

Essential Responsibilities

Provide visible safety leadership and actively contribute to the creation, implementation, and continuous improvement of a strong, sustainable safety culture in partnership with Safety Consultant. Drive real time safety accountability by engaging the team through safety meeting participation, job briefs, audits, training, accident investigation/event assessment, and job site observations. Business Optimization & Strategy: Evaluate team performance based on operational efficiency, reliability and quality metrics and take corrective action where appropriate, focusing on process adherence and data integrity. Identify continuous improvement opportunities and drive adoption of process changes through effective collaboration and expectation setting. Operational Effectiveness: Provide direct leadership over crew effectiveness, quality and productivity. Maintain a continuous presence in the work environment and assist in removing barriers with pre-requisites, materials, stakeholder, and other issues. Ensure correct crew composition and skills are in place to meet operational, reliability, customer and financial objectives. Assist in preparing resource forecasts and providing input to longer-term work plans. Talent Management: Recruit talented employees, participate in workforce and development planning efforts, establish clear expectations, and effectively and manage performance. Provide training, coaching and oversight and drive employee engagement. Effectively represent the organization in bargaining unit discussions, grievances, corrective actions and development. Relationship Management: Build and maintain effective internal and external relationships with areas that support Operations. Provide strong working knowledge of necessary systems and resources to assist employees, other work groups, and/or customers and stakeholders. Enable crews to provide solutions to issues and improve customer/stakeholder satisfaction. Regulatory & Compliance: Oversee and coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards. Support and ensure required compliance and technical training is completed. Establish, monitor, and track processes to ensure regulatory compliance.

Minimum Requirements

• Five or more years in design, construction, operations, engineering or maintenance of utility systems/power generation plants or related industries/fields or equivalent.
• Demonstrated technical expertise in specific functional area including standards, procedures, and applicable government/environmental regulations.
• Operational knowledge of work and asset management and analytical/reporting applications.
• Effective change leader with demonstrated ability to effectively communicate company and business area strategies and objectives to a variety of stakeholders.
• Proven results at achieving performance and operational metrics and driving process adherence.

Preferred

• Three years of supervisory experience.
• Associates or technical degree preferred.
• Completion of an approved apprentice program in an appropriately related craft.
• Demonstrated understanding of utility finance.
• Demonstrated experience working as or with bargaining unit employees.
• Will be required to be on call and report to the office 5 days a week.

Non-Bargaining

The anticipated starting base pay for this position is: $112,200.00 to $159,400.00 per year

This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at [e-mail].

Deadline to Apply: 08/31/26

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You. Us. Together.

At Xcel Energy, we’re more than an energy company. We’re reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We’re committed to leading with equity and inclusion. You’re not waiting for change – you’re creating it. You’re driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We’re using technology and innovation in every facet of our company. We’re providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We’re committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon‑free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we’re building a better tomorrow.