Supervisor Operations

TEAM, Inc.; Pasadena, Northern (TX, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

TEAM Industrial Services, Inc. in Pasadena, TX is seeking an Operations Supervisor to oversee production, maintenance and related services through field personnel, ensuring timely completion at economical costs.

The role emphasizes safety, quality, vendor management, and issue resolution, with up to 75% travel and experience with Microsoft Dynamics AX preferred.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Management or industry-related field preferred.
• Three or more years of experience in industrial operations or maintenance preferred.
• Previous supervisory experience preferred.
• Previous experience working in an ERP (Microsoft Dynamics AX) preferred.
• Travel requirement up to 75%.

Responsibilities

• Oversees all assigned areas of production, maintenance and related services through field personnel to achieve timely completion of services at the most economical costs.
• Maintains a safe, secure and healthy environment by adhering to safety and quality standards and regulations.
• Responds to customer concerns regarding quality and logs Non-Conformance Reports as required.
• Ensures all vendors are properly vetted and classified as approved suppliers.
• Coordinates material and equipment purchases/orders to meet customer requirements.
• Manages technician activities, growth, and field evaluation processes.

Skills

Supervisory experience

Education

High school diploma or equivalent

Bachelor’s degree in Management or industry-related field

Tools

Microsoft Dynamics AX

Job description

TheOperationsSupervisoris responsibleforoverseeing all assigned areas of production,maintenanceand related services through field personnel to achievetimelycompletion of services at the most economical costs.

Essential Job Functions

• Maintains a safe,secureand healthy environment by adhering to Company/Customer safetyand qualitystandards and practices and to legal regulations, alerting othersregardingpotential hazards or concern
• Adheres to and is a champion of TEAM’s Core Values
• Responds to all safety incidents or issues by being involved in Root Cause investigations, Near Miss tracking, Preventative Action development, and Corrective Actions
• Responds to customer concernsregardingquality and works internally to resolve those issues and prevent future occurrences logging Non-Conformance Reports, asrequired
• Ensures all vendors have been properly vetted and classified as approved suppliers
• Acts as a liaison between the customer and vendors/internal groups to ensure conflicts are resolved (e.g.; engineering package delays, equipment scheduling conflicts, manufactured item deliveries)
• Reviews all customer work records to ensure documentation is thorough, customer purchase orders are provided, and the item/equipment used is clear for costing and pricing the work
• Coordinates material and equipment purchases/orders to meet customer requirements
• Assumes responsibility for technician personnel activities in theDistrict, including annual evaluations, coaching,and meritincreases, etc.
• Facilitates technician growth and development by aligning training and experience opportunities with the Technician Career Path and Technical Training plans
• Monitors technician training, both internal and customer-specific, and manages the field evaluation process to ensure all technicians are adequately evaluated asrequired
• Evaluates crew mix to achieve maximum profitability
• Monitors technicianutilizationin an effort tocontrol non-billable hours and improveDistrictprofitability; runs and evaluates theutilizationreports on a weekly basis
• ManagesDistrictfleetand fuel expenditures
• Schedules technicians in Team Apps, and approves/verifies the hoursworkedand expenses,once entered
• Prepares customer quotations, as needed, and prices completed job packages once work is complete (in someDistricts)
• Overseespurchasingactivity and works with vendors to ensure theDistrictcosts are receivedin a timely manner
• OverseestheDistrictinventory, places orders through Manufacturing, and plays a key role in the Quarterly Cycle count process

Job Qualifications

• High school diploma or equivalent required
• Bachelor’s degree in Managementorindustryrelated field preferred
• Three (3)or moreyearsof experiencein industrialoperations or maintenance preferred
• Previoussupervisory experience preferred
• Previousexperience working in an ERP(Microsoft Dynamics AX)preferred
• Travel requirementup to 75%

Work Conditions

• Position islocatedat theDistrictor sitelocation
• Work is conducted in a semi-private office/cubicle setting
• Days and hours of work are Monday through Friday 8:00 am to 5:00 pm. Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 am to 3:30 pm

Physical and Mental Requirements

• Ability to lift and carry25pounds
• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, whichpermitsemployee to communicate effectively
• Ability to sit for prolonged periods of time with or without reasonable accommodation
• Sufficient manual dexterity with or without reasonable accommodation, whichpermitthe employee to perform routine office duties
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations

This job description is intended toindicatethe kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of anyparticular positionshall be. It is not intended to limit or in any waymodifythe right of management to assign,directand control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

TEAM Industrial Services, Inc. strictly prohibits discrimination against applicants, employees, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local laws.

TEAM’s Core Values:

• Safety First / Quality Always – In everything we do
• Integrity – Uncompromising standards of integrity and ethical conduct
• Service Leadership – Leading Service Quality,professionalismand responsiveness
• Innovation – Supports continuous growth and improvement
• Pride and Respect – For our customers, for each other and for all our stakeholders
• Teamwork – Global teamwork and collaboration

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.