Supervisor of Operations - Auxiliary & Business Services Facilities Operations

West Virginia University; Morgantown (WV); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

37.5-hour work week

13 paid holidays

15 annual leave days per year or more

18 sick days per year

Health insurance and other benefits

401(a) retirement savings with 6% E/B

Job summary

West Virginia University is seeking a Supervisor of Operations within Facilities Operations to organize, schedule, and supervise the Operations Unit. This role oversees Campus Service Workers and Maintenance staff across buildings, ensuring custodial services are completed efficiently.

Under supervision, you will evaluate performance, coordinate repairs, manage equipment knowledge, and oversee staffing, time records, and budget monitoring to support WVU facilities.

Qualifications

Responsibilities

• Shall supervise the daily activity of all Campus Service Workers and Senior Campus Service Workers in general and specific building services functions.
• Shall make frequent evaluations as to the performance of all custodial personnel assigned under their jurisdiction.
• Shall demonstrate to employees the work methods and operations of equipment as required for safe and efficient performance of their duties.
• Shall inspect Campus Service Workers assigned facilities and equipment.
• Coordinates repair work with the maintenance unit.
• Communicates with students, student staff, and faculty to schedule work and service requests.
• Shall develop a working knowledge of the physical facilities and supporting equipment such as air-conditioning/heating systems, electrical control panels, lighting and plumbing systems necessary to make minor adjustments from normal operation and to correctly respond to possibly emergency situations.
• Assists the AD in identifying and prioritization of deferred maintenance projects.
• Interviews applicants and makes recommendations on candidate selection.
• Works with Operations Coordinator and HR to counseling and discipline employees.
• Performs annual employee performance appraisals.
• Supervises the cleaning and maintenance of interior and exterior appearance of all building and grounds.
• Shall maintain employee time records in accordance with WVU HR, Shared Services and State compensation policy guidelines. Responsible for monitoring the electronic time recording system to ensure that employees are paid correctly, and that their sick and vacation balances are routinely reconciled and remain accurate.
• Uses various software systems to maintain automated inventory of all furnishings, equipment and supplies.
• Utilizes electronic work order system to order operational supplies.
• Ensures materials are received in quantities ordered and periodically checks materials for quality assurance.
• Monitors personnel budget expenditures to ensure temp, contracted and fulltime staff are not working in excess of available allotted annual funding.
• Monitors material orders by staff to ensure set annual budget is efficiently utilized and that sufficient funds are maintained to cover all 12 months of the fiscal year. Assists Operations Coordinator in forecasting future operational budgets.
• Routinely monitors electronic work system for work requests.
• Prioritizes and assigns work orders to staff.
• Documents results in work order system.
• Shall arrange work shifts and schedule any special assignments as required to ensure all housekeeping requirements are met.
• Shall evaluate and select new cleaning products, materials and equipment.
• Shall conduct frequent inspections of all assigned areas to ensure all work is carried out in proper and orderly manner in compliance with WVU standards.
• Shall determine requirements for special set-up or arrangements in buildings assigned, through direct contact with sponsoring organizations.
• Shall be responsible for ordering, securing, and distributing supplies, and submit those requisitions to the warehouse to ensure that all materials are on hand for every job.
• Continually monitors and makes staffing scheduling adjustments to meet routine facility responsibilities and special WVU sponsored and or community events.
• Assists in evaluating and selecting new cleaning products, materials and equipment.

Job description

The department of Facilities Operations at West Virginia University is currently accepting applications for a Supervisor of Operations.

About the Opportunity

Under the general supervision of the Assistant Director, or Operations Coordinator, the Supervisor Campus Services organizes, schedules, coordinates, and supervises work assignments in the Operations Unit of the Facilities Management Department. Shall supervise all Senior Campus Service Workers, Campus Service Workers, Maintenance Workers. Responsible for cleaning and maintenance in all buildings assigned. Ensures the completion of all custodial services

Benefits

• 37.5-hour work week
• 13 paid holidays ( staff holiday calendar )
• 15 annual leave (vacation) days per year or more based on years of service ( employee leave )
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information ? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

• Shall supervise the daily activity of all Campus Service Workers and Senior Campus Service Workers in general and specific building services functions.
• Shall make frequent evaluations as to the performance of all custodial personnel assigned under their jurisdiction.
• Shall demonstrate to employees the work methods and operations of equipment as required for safe and efficient performance of their duties.
• Shall inspect Campus Service Workers assigned facilities and equipment.
• Coordinates repair work with the maintenance unit.
• Communicates with students, student staff, and faculty to schedule work and service requests.
• Shall develop a working knowledge of the physical facilities and supporting equipment such as air-conditioning/heating systems, electrical control panels, lighting and plumbing systems necessary to make minor adjustments from normal operation and to correctly respond to possibly emergency situations.
• Assists the AD in identifying and prioritization of deferred maintenance projects.
• Interviews applicants and makes recommendations on candidate selection.
• Works with Operations Coordinator and HR to counseling and discipline employees.
• Performs annual employee performance appraisals.
• Supervises the cleaning and maintenance of interior and exterior appearance of all building and grounds.
• Shall maintain employee time records in accordance with WVU HR, Shared Services and State compensation policy guidelines. Responsible for monitoring the electronic time recording system to ensure that employees are paid correctly, and that their sick and vacation balances are routinely reconciled and remain accurate.
• Uses various software systems to maintain automated inventory of all furnishings, equipment and supplies.
• Utilizes electronic work order system to order operational supplies.
• Ensures materials are received in quantities ordered and periodically checks materials for quality assurance.
• Monitors personnel budget expenditures to ensure temp, contracted and fulltime staff are not working in excess of available allotted annual funding.
• Monitors material orders by staff to ensure set annual budget is efficiently utilized and that sufficient funds are maintained to cover all 12 months of the fiscal year. Assists Operations Coordinator in forecasting future operational budgets.
• Routinely monitors electronic work system for work requests.
• Prioritizes and assigns work orders to staff.
• Documents results in work order system.
• Shall arrange work shifts and schedule any special assignments as required to ensure all housekeeping requirements are met.
• Shall evaluate and select new cleaning products, materials and equipment.
• Shall conduct frequent inspections of all assigned areas to ensure all work is carried out in proper and orderly manner in compliance with WVU standards.
• Shall determine requirements for special set-up or arrangements in buildings assigned, through direct contact with sponsoring organizations.
• Shall be responsible for ordering, securing, and distributing supplies, and submit those requisitions to the warehouse to ensure that all materials are on hand for every job.
• Continually monitors and makes staffing scheduling adjustments to meet routine facility responsibilities and special WVU sponsored and or community events.
• Assists in evaluating and selecting new cleaning products, materials and equipment.