Supervisor of Operational Support Unit (HR OFFICER III)

Maryland; Baltimore (MD); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Pension

Job summary

The Department of Public Safety and Correctional Services (DPSCS) in Maryland is seeking a dedicated HR Officer III to supervise the daily operations of the HR Operational Support Unit. You will oversee benefits administration, leave management, and employment services for Corrections Officers and agency staff.

Responsibilities include Workday transactions, recruitment coordination, and records management, with a focus on compliance with Maryland statutes and DBM policies.

Qualifications

• Seven years of experience in human resources, including recruitment, employment services, classification, salary administration, or HR policy formulation and an additional four years in HR management roles.

Responsibilities

• Supervise HR staff providing HR support for officers and staff.
• Oversee health and welfare benefits, medical leave management and employment services.
• Manage Workday transactions including job changes, leaves, hires and terminations.
• Coordinate recruitment processes and salary adjustments.
• Maintain and secure employee records in accordance with regulations.

Job description

Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfil our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

STD0017

LOCATION OF POSITION

This recruitment will be used to fill multiple positions. Please select the counties you are willing to work.

Baltimore City
924 Forrest Street
Baltimore, MD 21202

6776 Reisterstown Road
Baltimore, MD 21215

POSITION DUTIES

The HR Officer III position is the front line supervisor directly responsible for managing the daily activities performed by professional HR Operational Support Unit. This position provides oversight for the department’s general office operations to include health and welfare benefits, medical leave management and employment services. Job duties include:

Supervision and Office Management

Supervise professional and para-professional staff responsible for providing Human Resources support for Correctional Officers, support and executive agency staff.

Provides guidance, assigns and directs the work of staff.

Conducts semi-annual performance reviews, addresses and corrects performance issues.

Acts as an accountable officer for State IDs by Maryland Capital Police.

Policy and Leave Administration

Apply, interpret and counsel administration and employees regarding Maryland Statutes, Personnel Policies, Procedures, Rules and Regulations including but not limited to the following:

• State Personnel and Pensions
• COMAR Titles 10, 12 and 17
• Maryland Department of Budget and Management (DBM)
• Family and Medical Leave Act (FMLA) Guide
• DBM Reasonable Accommodations Policy and Procedure
• DBM Sick Leave Guidelines
• MD Employee-to-Employee Leave Donation Program
• Injured Worker Insurance Fund (IWIF)/Workers Compensation Accident leave and Temporary Total Disability (TTD)
• Correctional Officers Bill of Rights (COBR)

Benefits Administration

Certified Agency Benefits Coordinator responsible for enrollment and administration of benefits to include health, dental, life, prescription, AD&D and Flexible Spending Account plans.

• Coordinates annual Open Enrollment (OE) activities and complies with DBM EBD requirements.
• Assists employees in the completion and provision of enrollment documentation.
• Counsels permanent and contractual employees regarding their health and welfare benefits and obligations.

Workday/Personnel Transactions

Responsible for Workday transactions including but not limited to job changes, disciplinary action, and leave requests.

• Initiate, process and correct errors on all types of Personnel Transactions in SPMS Workday HRIS such as FMLA leaves of absences and returns from absences, permanent and contractual new hires, resignations, retirements, terminations, non-competitive promotions, changes in personal information, disciplinary actions, increments, transfers, supervisor changes, military absences and unpaid suspensions.
• Coordinates annual State PEP (employee performance evaluation process).
• Tracks correctional officer new hire probationary period (6-months).
• Completes Notices of Personnel Actions (NPAs) for up to 18 types of personnel actions transacted by the Operational Support Units affecting all Maryland Correctional Training Commission mandated employees.
• Tracks Non-Competitive Promotional eligibility for all institutional staff and provides notification to Appointing Authority.

Recruitment

Manages the full performance recruitment processes for all of their assigned departments/units within DPSCS.

• Initiates recruitment requests, Workday requisitions, and reviews hire details in Workday.
• Identifies classifications which are difficult to fill, and coordinates recruitments efforts.
• Works closely with hiring authorities to ensure a fair and equitable process from initiation to hire.
• Manages interviews and determine salary adjustments.

Records Management

Establishes, maintains and retains employee personnel and medical files in accordance with applicable law, COMAR 17.04.14 and State records retention schedules.

• Conducts annual record archival process.
• Responds in accordance with frequent internal and external requests for information to include subpoenas and audits.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Experience: Seven years of experience, three years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation and an additional four years of professional HR management work experience in the areas of recruitment and selection, classification, salary administration, employee relations, or test development and validation or as a generalist.

Notes:
1. Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel-related rules and policies, preparing personnel-related reports, conducting employee orientation, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment procedures.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and three years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation for the required experience.
3. Candidates may substitute the possession of thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field for up to six years of the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience using Workday, JobAps, and/or similar HRIS systems.
2. Experience reviewing, approving, and processing employee leave requests.
3. Experience supervising Human Resources staff within the State of Maryland.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Pension - State employees earn credit towards a retirement pension

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.