OFFICE SERVICES CLERK

State of Maryland; Maryland; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off

Pension

Credit union access

Job summary

The State of Maryland's Department of Public Safety and Correctional Services is seeking a dedicated administrative clerk in Baltimore, MD. The role involves clerical support for the case management department, including logging mail, answering phones, coordinating transfers, and assisting with parole schedules.

Strong attention to detail and reliable filing, scanning, and data entry are essential. Qualifications include high school diploma and at least one year of clerical experience;

Qualifications

• High school diploma or equivalent.
• At least 1 year of clerical experience.
• Substitutions: 30 college credits for 1 year of experience; military service substitutions may apply.

Responsibilities

• Perform clerical support for the case management unit, including logging and disseminating mail, answering phones, and coordinating transfers.
• Assist with parole schedules and related clerical tasks such as filing, scanning, emailing, and data entry.
• Maintain accuracy and attention to detail in a high-throughput environment.

Skills

Clerical duties

Phone handling

Filing

Keyboarding

Attention to detail

Education

High school diploma or GED

Job description

Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth,

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

ASTD8

LOCATION OF POSITION

6776 Reisterstown Road

Baltimore, MD 21215

POSITION DUTIES

Incumbent performs clerical support services to the case management department and is related to the mission of the DPSCS through a variety of roles from logging and disseminating mail, answering phones from the general public, other departments or agencies, coordinating transfers, assisting with parole schedules, etc. this position performs a variety of clerical duties to include a large volume of filing, photocopying, scanning, emailing, posting data, etc.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing clerical duties.

Notes

• Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
• Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Desired Or Preferred Qualifications

• Ability to understand, interpret and apply laws, regulations, policies and procedures in order to respond to inquiries, make determinations and resolve problems in performance of assigned clerical duties.
• Ability to maintain exceptional attention to detail and accuracy in a high-throughput, fast-paced environment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

Benefits

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

Equal Opportunity Employer

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

We thank our Veterans for their service to our country.