Supervisor of Interactive Technology and AV

dmns; Denver (CO); On-site; USD 85,962,240 - 100,289,280; Full time

Job summary

Denver Museum of Nature & Science is hiring a Supervisor to lead our Creative Tech Interactive Technology and AV team. You’ll oversee Exhibit Technicians and Event Technicians, while remaining hands‑on with prototyping and floor support during events.

You’ll mentor a small team, set standards for respect and communication, and drive projects from concept through completion over the coming years. Evening/weekend availability is required.

Qualifications

• 2 years diagnosing and resolving mechanical/electronic issues.
• 2 years AV equipment experience (projectors/monitors/touch screens/cameras/mixing consoles/mics).
• 2 years operating hand and power tools in a commercial/industrial setting.
• 1 year experience with room automation systems.
• 1 year supervising or overseeing a team.
• Available to work evenings and weekends as needed; travel to remote locations when required.

Responsibilities

• Lead prototyping and design for new interactive exhibits from concept through installation.
• Oversee daily startup/shutdown and documentation for every exhibit and report status to management.
• Troubleshoot electro‑mechanical, microcontroller, PC‑based interactives, AV systems, and lighting; assist as needed.
• Maintain planetarium, giant screen theater, and laser show systems including projection and audio.
• Set up and troubleshoot AV, lighting, and video switching for events and venue reconfigurations.
• Hire, supervise, and develop Exhibit Technicians and Event Technicians; manage schedules and on‑call coverage.
• Represent Creative Tech across the museum and collaborate with curators and educators on priorities.

Skills

Diagnosing mechanical/electronicIssues

Team leadership

Evenings/weekends availability

Travel to remote locations

AV/show control systems experience

Microcontroller prototyping

Tools

Arduino/ESP32/Raspberry Pi prototyping

Q-Sys/Crestron/AMX lighting

Paradigm/Mosaic lighting control

Job description

Job Class: Full Time
Hiring Range:$30 - $35/hr
Work Schedule: M-F, Available evenings and weekends, with on-call rotation as needed. *Schedules are subject to change and we'll give as much notice as possible.
Direct Reports: 4. This position supervises the Exhibit Technicians and Event Technicians.

If you've already run the soldering iron, coded the microcontroller, and fixed the thing nobody else could figure out — and now you're ready to build and lead the team that does that work — keep reading.

We're hiring a Supervisor to lead our Creative Tech Interactive Technology and AV team at the Denver Museum of Nature & Science. You'll oversee the Exhibit Technicians and Event Technicians who keep our exhibits alive, and you'll still be hands‑on: prototyping new interactives, walking the floor, and stepping in when a problem needs an expert.

Why this job is fun

You get the best of both worlds — real technical work and real ownership. One day you're reviewing schematics for a new interactive before it hits the floor. The next you're coaching a technician through an electro‑mechanical troubleshoot, coordinating coverage for a big weekend event, or briefing museum leadership on project status. Opportunities to lead prototyping and design decisions for new exhibits from concept through completion, not just execution.

You'll grow and manage a small, tight team -training, and developing the people who keep every gallery and venue running. Respect, professionalism, communication, and follow‑through are non‑negotiable, and you're the one who sets that standard.

We're rebuilding bench depth and taking on bigger projects, and we want a supervisor who's excited about growing both the team and the work over the next several years.

What you'll do

• Lead prototyping and design for new interactive exhibits, from concept through installation, and review schematics and construction documents to make sure new builds meet current standards
• Oversee daily startup, shutdown, and documentation for every exhibit — permanent and traveling — and keep management and stakeholders informed on project status and metrics
• Troubleshoot electro‑mechanical, microcontroller, and PC‑based interactives, AV systems, and lighting, and jump in directly when your team needs a second set of hands or expertise
• Maintain and support planetarium, giant screen theater, and laser show systems, including projection, audio, and control systems, and manage digital content ingestion, testing, and playback
• Set up, run, and troubleshoot AV, lighting, and video switching for events and venue reconfigurations
• Hire, supervise, and develop the Exhibit Technicians and Event Technicians — set expectations, coach performance, manage schedules and on‑call coverage, and keep team morale and culture strong
• Coordinate technical needs for incoming and outgoing temporary exhibits, and manage purchasing for exhibit technology
• Represent Creative Tech across the museum — collaborate with curators, educators, exhibit designers, and other departments on shared priorities, and champion the museum's Inclusion strategy

Required Minimum Qualifications

• 2 years' experience diagnosing and resolving mechanical and electronic issues
• 2 years' experience with audio‑visual equipment such as video projectors, monitors, touch screens, digital cameras, mixing consoles, and microphones
• 2 years' experience operating hand and power tools in a commercial/industrial environment
• 1 year's experience with room automation systems
• 1 year’s experience supervising or overseeing the work of a team
• Available to work evenings and weekends as needed is required
• Able to occasionally travel to remote locations

Ideal Candidate will be/have

• Experience with microcontroller‑based prototyping (Arduino, ESP32, Raspberry Pi, or similar) and AV/show control platforms (Q‑Sys, Crestron, AMX, Biamp Tesira, Dante, EOS, or similar), sufficient to troubleshoot directly alongside your team
• Experience programming lighting control systems (Paradigm, Mosaic, or comparable platforms)
• Experience leading small teams through projects to completion, coordinating resources and budget
• A systematic troubleshooter who can walk an unfamiliar problem through to a fix and explain the reasoning to others
• Someone who teaches well — documentation and knowledge‑sharing are part of the job, not an afterthought
• Comfortable communicating with outside vendors, contractors, and exhibit lenders to keep deliverables clear
• Experience with prototyping design tools and methodologies

The kinds of backgrounds that have worked well here

• Experienced exhibit or AV technicians ready to move into a lead or supervisory role
• Theater technicians (back of house — sound, lighting, rigging, scenic, production) with team‑lead experience
• Production or AV managers from live event, broadcast, or corporate environments
• People who've supervised makers, hackers, or technical‑trades teams and taught themselves the rest

A formal degree is not required. Demonstrable skill and leadership are.

Working Conditions

• Office: Moderate noise (business office with computers and printers, light traffic)
• Ability to sit and/or stand for up to 8 hours at a time
• Lifting: Medium physical effort, handling up to 50 pounds overhead occasionally and/or up to 10 pounds frequently
• Working machinery: standard office equipment (computers, keyboards, mice, printers, cables, etc.), scissor lifts, pallet jacks, tools, etc.
• Potential remote locations: ability to walk on uneven terrain for up to 5 miles, carry equipment up to 75 pounds, and camp in a tent for the duration of assignment