Supervisor of Homeless Outreach Mobile Engagement (HOME)

Directions for Living; Largo (FL); On-site; USD 61,000 - 74,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short Term Disability

Long Term Disability

Paid Time Off

Wellness Days

Holidays

403b retirement

Employee Wellness

Job summary

Directions for Living in Largo, FL is seeking a professional supervisor for the Homeless Outreach Mobile Engagement (HOME) program. You will provide leadership, coaching, and supervision to Counselors, Behavioral Health Case Managers, Care Coordinators, and other staff while ensuring service quality and regulatory compliance.

Responsibilities include overseeing trauma-informed, recovery-oriented care, coordinating with community partners, monitoring performance, ensuring documentation quality,

Qualifications

• Bachelor's degree in Human Services or related field and 2+ years leadership experience.
• Experience in outpatient mental health or homeless services preferred.
• Proficient with Outlook, Excel and Word; able to use multiple electronic systems.

Responsibilities

• Provide leadership, coaching and supervision to counselors and care teams.
• Ensure high-quality service delivery and regulatory compliance.
• Monitor performance, documentation quality and productivity.
• Coordinate with internal programs and community partners to ensure integrated care.
• Uphold trauma-informed, recovery-oriented service principles.

Skills

Leadership

Trauma-informed

Recovery-oriented

Documentation

Coaching

Education

Bachelor's degree in Human Services

Tools

Outlook

Excel

Word

EHR systems

P-HMIS

Job description

Salary $67,500We offer:Medical, Dental, Vision, Life, Short Term and Long-Term Disability.5 days of Paid Time Off16 Paid Wellness Days and Holidays - Including the week of Christmas off!Do you envision working for a dynamic, mission-driven organization which supports the community while fostering an employee culture of appreciation and fun? If your answer is yes, then an employment opportunity at Directions for Living may be a great fit for you! We offer an excellent salary and benefits package for all full-time employees, PTO and paid company holidays, 403b retirement, EAP, and year-round employee wellness and appreciation initiatives.POSITION SUMMARY:The Homeless Outreach Mobile Engagement (HOME) Program provides trauma-informed outreach, behavioral health, care coordination, and case management services to adults experiencing homelessness or who are at risk of homelessness. Services are delivered throughout the community, including shelters, encampments, community locations, and other outreach settings. The HOME Program utilizes evidence-based and research-supported practices designed to improve access to behavioral health care, strengthen community connections, promote recovery, increase housing stability, and improve overall health and well-being for individuals experiencing homelessness or housing instability.This is a professional supervisory position responsible for the service and administrative oversight of the Homeless Outreach Mobile Engagement (HOME) programs within the Housing First Division. The Supervisor of Homeless Outreach Mobile Engagement provides leadership, coaching, and supervision to Counselors, Behavioral Health Case Managers, Care Coordinators, Referral Coordinators, and other assigned team members while ensuring high-quality service delivery, achievement of program outcomes, regulatory and contractual compliance, and adherence to evidence-based practices. The Supervisor monitors team member performance, documentation quality, productivity, and service provision while promoting trauma-informed, person-centered, recovery-oriented services that improve housing stability, community integration, and overall well-being. The Supervisor collaborates with internal programs, community providers, healthcare partners, and other stakeholders to ensure coordinated, comprehensive care and is responsible for ensuring the team achieves established client-facing, client care service expectations. The Supervisor is expected to understand the client-facing, client care service requirements for each position and implement strategies that support achievement of established productivity expectations. Meeting the minimum required weekly, monthly, and annual client-facing, client care service expectations is an essential function of this position. This is an office-based position with responsibilities requiring regular work in community settings.Directions for Living is an essential services provider. All Directions for Living employees must be willing and able to provide vital support and essential services to the people that we serve in the event of an emergency, pandemic or other disaster situation.EDUCATION EXPERIENCE/REQUIREMENTS:Bachelor’s degree in the Human Services field with a minimum of two years’ leadership experience within an outpatient community mental health organization, homeless services organization or social service agencyMust have or immediately acquire knowledge of all community resources.Must be computer literate and be proficient in Outlook, Excel spreadsheets, and Microsoft Word. Must be able to work proficiently in a Windows environment and be able to learn other software applications quickly. Must be competent in the use of electronic health records, and be able to use multiple electronic systems including the Pinellas Homeless Information Management System (P-HMIS)Must have reliable transportation and be able to use personal vehicle to transport clients. Must have and maintain clear driving record, must have valid Florida Driver License, maintain required automobile insurance coverage and pass the annual vehicle inspection.EOE/ADA/DFWSmoke Free CampusIND123https://info.flclearinghouse.comFor the safety of all clients and team members, please remember that Directions for Living is a private business and weapons or firearms are not permitted in any of our facilities. If you carry a weapon, it must remain secured in your vehicle (ref: Fla. Stat. 790.251).